Full Time Receptionist

at  Derrycourt Cleaning Specialists

Derrycourt Cleaning Specialists was established in 1992 by Ann O’Hanlon, Managing Director and Martin O’Hanlon, Director. Both Ann and Martin have over 32 years’ experience in the cleaning sector. With this knowledge they have built a strong reputable company which has earned its position as an industry leader. Derrycourt has achieved numerous awards and accolades including the first Irish Contract Cleaning Company to be awarded Golden Service Award in three consecutive years and awarded Cleanest Premises in Ireland and UK for Healthcare. This is a testament to our commitment to the delivery of a high quality, professional and reliable service.
Derrycourt is an equal opportunities employer. We believe that our commitment to ensuring diversity & inclusion in our policies and day to day work practices, placing of equality, human rights and the diversity of our people at the heart of business strategies, plans and activities, will support our continued growth, make us more dynamic and ensure our overall effectiveness. To this end, Derrycourt strives to respect, support and ensure the inclusion of all voices and cultures that make up Ireland today, from all sections of society, from existing and new communities, and from all social backgrounds, ethnicities and traditions.

QUALIFICATIONS/REQUIREMENTS:

• A minimum of 2 years’ receptionist experience
• Fluent written and oral English
• Strong communication (verbal & written) and interpersonal skills.
• Excellent customer service
• Good organisational & administration skills
• Ability to prioritise workload efficiently
• Ability to multitask
• Proficient in Microsoft Office including MS Word, Excel, PowerPoint and Outlook
• A positive attitude and a strong team player

THE ROLE:

The main purpose of the role is to provide Receptionist Services & Administration duties.

RESPONSIBILITIES INCLUDE:

• To represent Derrycourt in a professional, friendly and ethical manner at all times. Managing the front of house to ensure all visitors and employees are welcomed professionally.
• Operating the telephone in a friendly, professional manner, transferring calls to correct extensions and ensuring all calls both external and internal are answered efficiently.
• Responsible for all visitors, courteously greet visitors, determine their needs and direct them to the appropriate person.
• Sorting and distributing incoming daily post and processing outgoing post.
• Check fax system daily and ensure that all faxes received are forwarded onto the relevant person(s)
• Booking meeting rooms when necessary and ensure rooms are prepared for meetings when required.
• Manage stationary and condiment stock levels and place all orders in line with the company budgets and complete relevant Purchase Orders.
• Vehicle management – booking all services and tests as required.
• Main point of contact in office for archiving – ensuring all files archived as per procedures and databases updated.
• Order taxis, couriers as requested ensuring approval has been received.
• Ensure reception and waiting area is always kept neat and tidy.
• Perform other general administration duties as requested by the Customer Support Manager.