Functional Analyst, Application Services - FTT

at  TransLink

MARKETING STATEMENT

A career at TransLink and our family of companies means working with people with a wide range of skills and perspectives, all teaming up towards a common goal: preserving and enhancing the region’s world-envied quality of life. Together, we connect the region and enhance its livability by providing a sustainable transit and transportation network, embraced by our communities and people.
At TransLink we are dedicated to building a workforce that reflects the diversity of the communities in which we live. We’re committed to fostering an inclusive, equitable and accessible workplace, recognizing the unique value and skills every individual brings.
Looking for a great place to work where your contributions are valued and you can make a difference in a vibrant city? At TransLink, one of BC’s Top Employers, you’ll help make Metro Vancouver a better place to live, built on transportation excellence. Put your future in motion!

EDUCATION:

Undergraduate Degree in Computer Science, Applied Science, Business Administration or related field from a recognized institution including courses in business/systems analysis, general programming and the use of software development tools.

EXPERIENCE:

Requires three (3) years recent business analysis experience in supporting enterprise applications in an information technology environment following current and relevant frameworks such as ITIL, Modern Service Management, Lean, and DevOps, applying these guidelines and best practices, identifying and eliciting business requirements and processes, providing technical advice to business clients, analyzing, designing and delivering technical solutions through information engineering expertise. A further period of up to six (6) months in the position is required to become familiar with assigned TransLink information systems, policies, procedures, environment and user requirements.

The Functional Analyst, Application Services leverages business knowledge and technical expertise to ensure that assigned applications and technologies effectively support business strategies, objectives, processes and practices for an assigned business area. Supports the assigned business clients to identify and elicit business requirements, evaluate the current and future state business processes and provides technical advice. Liaises with key stakeholders and other BTS teams to identify, design, and deliver the technical solution in support of the business processes and objectives. Provides sufficient business and technical knowledge to identify, investigate, configure, repair, modify, test and implement functionality that resolves departmental client and/or stakeholder application or technical issues.