Functional Analyst

at  Flywire

WHO WE ARE:

Flywire is a global payments enablement and software company, founded a decade ago to solve high-stakes, high-value payments in education, using modern technology.
Today, we’ve digitized payments for more than 3,800+ global clients across education, healthcare, travel & B2B, covering more than 240 countries and territories and supporting over 140 currencies. And, we’re just getting started!
With over 1,200+ global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.
Job Description
We, at Flywire, are seeking a talented Functional Analyst to work with new and existing clients to implement StudyLink Connect, a leading, cloud-based Recruitment, Agent and Admissions management solution to ensure clients are getting the most value out of our products.
As a Functional Analyst you’ll enjoy working with clients to understand their business needs and working in collaboration with others within the Product Services team to solve problems and deliver business value.

You thrive on the challenge of finding the right solution for the right situation. You enjoy interacting with people and can talk with people from a broad range of backgrounds to gain a deeper understanding of their requirements to inform and execute a successful implementation.

• Work directly with our new clients to onboard StudyLink Connect, while incorporating custom configurations to meet their specific needs
• Collaborate with business stakeholders to elicit and document detailed functional and non-functional requirements for their admissions processes
• Conduct thorough analysis of existing systems and processes, identifying areas for improvement and optimization.
• Engaging all stakeholders effectively and meeting project deadlines in close collaboration with the project team
• Contribute to solving clients’ workforce problems and challenges, in a structured and methodical manner
• Participate in multiple onboarding projects simultaneously with some projects running for 4-6 weeks and some running for 6–12 months, depending on the product
• Work closely with product owners, developers, support staff, and other internal and external stakeholders to deliver results aligned with our Goals
• Drive retention and growth among our clients by understanding their business needs and helping them succeed.

Qualifications

Please refer the Job description for details