Funeral Contact Centre Consultant

at  Standard Bank

Job Overview
Business Segment: Insurance & Asset Management
Location: ZA, GP, Roodepoort, Ellis Street 4
Job Type: Full-time
Job ID: 80426663
Date Posted: 6/25/2024
Job Description
To provide a high level of service to Customers, SBIB provincial offices, SBSA branches, Underwriters by resolving insurance policy queries on Assurance products according to business needs, to facilitate the development of customer loyalty through customer relationship management and to consistently portray a corporate image
Qualifications
Completed Matric
RE
NQF 5 qualification - FSCA recognised
Experience
1 - 2 years Customer service experience in call centre
Additional Information
Behavioral Competencies
Articulating Information
Checking Details
Developing Expertise
Following Procedures
Interacting with People
Technical Competencies
Client Knowledge
Client Retention
Client Servicing
Client Value Propositions
Insurance Principles
Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or TransactionFraudOpsSA@standardbank.co.z

Please refer the Job description for details