Fusion Centre/Control Room Operator

at  South African National Parks

A challenging vacancy currently exists for one (1) Fusion Centre/Control Room Operator Position at Addo Elephant National Park. This is a fixed-term contract ending March 2027.

REQUIREMENTS

• Attach certified copies of all qualifications and identity documents.
• A grade 12 certificate/NQF level 4.
• 2 Years’ experience as conservation law enforcement official/para-military operations
• Qualification in conservation studies will be an added advantage.
• Field ranger training/conservation training/para-military training certificate will be an added advantage.
• Computer Literacy certificate. An advanced computer skills certificate will be an added advantage.
• Sound communication and interpersonal skills.
• Excellent administrative and record-keeping skills, a certificate will be an added advantage.
• A healthy person with high-level mental alertness is required in this position.
• The willingness to be based inside the park.
• No criminal record.

• Monitor organisation security systems- including but not limited to the access control and CCTV systems
• Receive notifications of security incidents and issues from all organisation personnel
• Relay notifications of incidents, issues etc. to the appropriate leadership positions
• Interface with conservation law enforcement to coordinate incident responses
• Dispatch conservation/law enforcement/security officers to investigate alarms and respond to incidents, escalate as procedure states and to the best of own judgement
• Notify emergency services when external response is required; coordinate with security to ensure services have immediate access to the space
• Monitor the performance of security system elements and report deficiencies to the Security Manager and the organisation’s senior personnel
• Coordinate communication between relevant role-players and stakeholders
• Command and Control support and facilitation of ground operations when incidents occur.
• Support ground operations in the park and at the regional level where necessary
• Support conservation services, law enforcement, tourism services, technical department services, security services, scientific services etc.
• Track the location and activities of all rangers/field staff assigned to their shift
• Applies the appropriate professionalism, maturity and tact to manage the incident
• Adheres to and always promotes organisational policies and procedures
• Communicates concerns, process improvement ideas or other opportunities for improvement to the team
• Law enforcement by assisting with the control of visitors, as well as, staff and the assimilation, interpretation, and dissemination of information.
• To maintain law, order and discipline for staff members, communities, and guests.
• To maintain a high standard of administration.
• Inspection and cleanliness of operations room building and equipment.