GenAI Product Manager Lead (Hybrid)

at  Morgan Stanley

GenAI Product Manager Lead (Hybrid)
Job Number:

3252994
POSTING DATE: May 29, 2024
PRIMARY LOCATION: Americas-Canada-Quebec-Montreal
EDUCATION LEVEL: Bachelor’s Degree
JOB: Other
EMPLOYMENT TYPE: Full Time
JOB LEVEL: Vice President

DESCRIPTION

We’re seeking someone to join our team as a GenAI Product Manager Lead to lead the execution of generative AI products for Human Capital Management (HCM), including a virtual assistant for our internal customer service function.
In the Human Resources division, we provide advice and insight to attract, retain, reward and develop a talented global workforce, giving employees the support and tools, they need to succeed.
This is a Vice President level position within the HR Workforce Insights & Transformation team, which provides clients with people analytics, data, and insights to enable more informed, strategic decisions on our talent and workforce and develops tools to transform the way we work.
Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions and individuals around the world achieve their financial goals.
At Morgan Stanley Montreal, we support the Firm’s global businesses and infrastructure with cutting edge technology and innovation. The multi-faceted and highly technical Montreal team plays a critical role in building and maintaining our leading technology platform, including electronic trading, algorithm trading, cloud engineering, infrastructure, cybersecurity and AI/ML. Morgan Stanley has been rooted in the Montreal community since 2008 and is considered a leading employer among the area’s highly skilled technology talent. There’s ample opportunity to move across the businesses for those who show passion and grit in their work.
Interested in joining a team that’s eager to create, innovate and make an impact on the world? Read on…

What you’ll do in the role:

• Product Roadmap Development: Create, maintain and ensure agile delivery on a product roadmap aligned to HCM strategy
• Stakeholder Collaboration: Work closely with global stakeholders across all levels of the organization to gather requirements as an input for user stories, identify key risks, provide updates, and incorporate feedback into the product development process
• User Stories: Partner with stakeholders throughout the organization to elicit business requirements and acceptance criteria; write and groom clear and actionable user stories for development accordingly
• Content Management: Partner with the content governance team and content owners to ensure a robust, comprehensive, fit for purpose governed knowledge base
• Testing: Help establish a testing function to ensure that products meet business requirements and are fit for purpose and ready for deployment
• Go to Market strategies: Develop and execute go to market strategies, including change management plans, end-user training, and product support to ensure smooth transitions and adoption of new products
• Production Monitoring: Define key performance indicators (KPIs) to measure product success and identify areas for continuous improvement
• Team Leadership: Serve as a senior member of the team to provide guidance and on-the-job training to junior team members

QUALIFICATIONS

What you’ll bring to the role:

• At least 8 years’ relevant experience including ownership for a complex enterprise-wide system would generally be expected to find the skills required for this role
• Bachelor’s degree or equivalent
• Working knowledge of emergent Gen AI technologies and their practical business applications, with a propensity for learning
• Experience with any of the following considered a differentiator: Machine Learning, Content Management, Virtual Assistants/Chatbots, CRM or service platforms
• Proven track record working within agile development practices and managing product backlogs.
• Excellent project management and organizational skills
• Strong analytical and innovative problem-solving skills, ideally leveraging business process and data analysis to make informed product decisions
• Effective communication skills, able to distill complex concepts into artifacts detailed enough to meet the needs of end users or technical stakeholders but can be easily interpreted by senior management
• Experience in Human Capital Management / Human Resources and/or Financial Services desirable

What you can expect from Morgan Stanley:
We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 85 years. At our foundation are five core values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - that guide our more than 80,000 employees in 1,200 offices across 42 countries.
At Morgan Stanley, you’ll find trusted colleagues, committed mentors and a culture that values diverse perspectives, individual intellect and cross-collaboration. Our Firm is differentiated by the caliber of our diverse team, while our company culture and commitment to inclusion define our legacy and shape our future, helping to strengthen our business and bring value to clients around the world. Learn more about how we put this commitment to action: morganstanley.com/diversity.
We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry.
Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential.
All our positions are located in Montreal, Quebec. We offer a hybrid work environment, combining remote work and attendance in the office.
Knowledge of French and English is required.
Build a career with impact. Visit morganstanley.com for more information

What you’ll do in the role:

• Product Roadmap Development: Create, maintain and ensure agile delivery on a product roadmap aligned to HCM strategy
• Stakeholder Collaboration: Work closely with global stakeholders across all levels of the organization to gather requirements as an input for user stories, identify key risks, provide updates, and incorporate feedback into the product development process
• User Stories: Partner with stakeholders throughout the organization to elicit business requirements and acceptance criteria; write and groom clear and actionable user stories for development accordingly
• Content Management: Partner with the content governance team and content owners to ensure a robust, comprehensive, fit for purpose governed knowledge base
• Testing: Help establish a testing function to ensure that products meet business requirements and are fit for purpose and ready for deployment
• Go to Market strategies: Develop and execute go to market strategies, including change management plans, end-user training, and product support to ensure smooth transitions and adoption of new products
• Production Monitoring: Define key performance indicators (KPIs) to measure product success and identify areas for continuous improvement
• Team Leadership: Serve as a senior member of the team to provide guidance and on-the-job training to junior team member

What you’ll bring to the role:

• At least 8 years’ relevant experience including ownership for a complex enterprise-wide system would generally be expected to find the skills required for this role
• Bachelor’s degree or equivalent
• Working knowledge of emergent Gen AI technologies and their practical business applications, with a propensity for learning
• Experience with any of the following considered a differentiator: Machine Learning, Content Management, Virtual Assistants/Chatbots, CRM or service platforms
• Proven track record working within agile development practices and managing product backlogs.
• Excellent project management and organizational skills
• Strong analytical and innovative problem-solving skills, ideally leveraging business process and data analysis to make informed product decisions
• Effective communication skills, able to distill complex concepts into artifacts detailed enough to meet the needs of end users or technical stakeholders but can be easily interpreted by senior management
• Experience in Human Capital Management / Human Resources and/or Financial Services desirabl