General Accountant

at  Accountivity

Responsibilities:

• Investigate, analyze, reconcile and collect accounts receivable, generally by telephone or email, in accordance with terms of sale and company policies. Maintain notes and records concerning collection calls and activities for each account.
• Responsible for all communications in a professional and confidential manner using sound judgement, tact, and previous experience to provide excellent collection outcome while maintaining superior ongoing relations with the company’s customers.
• Build working relationships with internal departments to investigate and resolve customer disputes in a timely manner to ensure satisfactory resolution for all parties involved. Supply invoice copies and POD’s as required by dealers.
• Work with GM Finance/Team Leader for all delinquent situations that requires escalation, even third-party collections or legal action.
• Approve all dealer orders promptly that are blocked either from delinquency or credit limit overage in accordance with company policies. Liaise with dealers and Marketing Divisions in an attempt to resolve any credit hold situations.
• Obtain and record approvals from all third-party finance companies prior to shipment of goods as assigned.
• Obtain approval for all special term shipments.
• Open new customer accounts in accordance with company procedures/policies.
• Register and manage Security agreements with the Government as required.
• Supply written and verbal credit references to parties requesting information where applicable.
• Apply daily payments from customer accounts accurately and in accordance with company procedures/policies.
• Credit card payment processing where applicable.
• Perform other duties related to Collections, Credit, and A/R as assigned

To be successful in this role the incumbent will posses the following:

• Demonstrated ability to perform collections and A/R with diplomacy, confidentiality and tack, while maintaining superior customer service.
• 3+ years of previous experience with collection and A/R in a business-to-business capacity is preferred.
• Must possess a high level of judgement for handling confidential information and monetary transactions.
• Strong decision-making, judgement and organizational skills is required.
• Able to perform simple to moderate account reconciliations while working with a large number of transactions.
• General accounting knowledge is an asset.
• Demonstrated ability to meet deadlines with minimum supervision (i.e., monthly or quarterly deadlines) is preferred.
• Experience working with national retailers is preferred.
• Proficient with MS Office – Outlook, Word and MS Excel (intermediate skills is preferred).
• Able to communicate effectively both written and verbally in English and French is MUST