General Manager- Brock University Culinary Operations

at  Aramark

JOB DESCRIPTION

Aramark Canada is currently seeking an experienced Food Service leader in the Niagara Region. Aramark @ Brock University requires an exceptional candidate with high-volume, multi-unit management experience. As the General Manager, you will lead a team of 8 to 10 managers overseeing multiple outlets, including national franchise brands, proprietary brands and large all you care to eat dining halls. With annual top-line sales exceed $10 million we are looking for a seasoned Senior Leader who is enthusiastic about managing and developing their team to deliver world-class services.

QUALIFICATIONS

• Superior interpersonal skills: You will need to influence stakeholders at both the client and Aramark level and inspire the entire operations team.
• Strong Financial Literacy: Proven ability in analyzing financial statements, operating reports, budget variance reports and other financial statements with expertise specific to food, labour cost and inventory control.
• Daily oversight: Reporting into the Central Region, the General Manager will oversee Aramark’s daily food service operations across multiple outlets on the Brock University campus.
• Profitable management: You will be responsible for managing these services under contract with the client, ensuring profitability.
• Vision and leadership: Provide vision for growing the business while exemplifying excellent leadership.
• University Degree or College Diploma in Hospitality, Business Management, highly preferred in an area of Food Service, Hospitality, or Business Management.
• Successfully demonstrated minimum 5 years’ experience in a leadership capacity.
• Experience working in a unionized environment would be a definite asset.
• Excellent computer literacy including Microsoft Excel, PowerPoint, and Word.

• Direct and lead a large, multi-unit food, beverage, and facility operation.
• Strong leadership of 200-300 unionized hourly staff, and 8-10 salaried managers regarding production, merchandising, quality, cost control, labour, scheduling, staffing, training, development, and mentorship.
• Manage client and community relationships on campus, continually assess operations, and develop plans to provide optimal service while driving employee and customer satisfaction.
• Prepare business plans, budgets, and forecasts, ensuring accurate and timely financial reporting for all business sectors and monitor financial operating results to achieve company and client objectives.
• Recommend methods, resources, and implementation for service improvement and growth based on operational needs/capabilities.
• Ensures compliance with Aramark’s standards of operation including safety standards and Aramark’s Business Conduct Policy.
• Maintain procedures and compliance for purchasing, receiving, storage, preparation, HR, marketing and adhere to both Aramark and government record compliance.
• Safe and enjoyable environment: Focus on creating a safe and enjoyable working environment for our employees.
• Adaptability: Job duties may change, or new ones may be assigned without formal notice, so adaptability is key.