General Manager

at  Parq Vancouver

COMPANY OVERVIEW

Blau & Associates oversees the Food and Beverage operations at Parq Vancouver including: Honey Salt, The Victor, D6, BC Kitchen, and MRKT East. Parq Vancouver features two luxury hotels, downtown’s only casino, diverse restaurants and lounges, a 30,000 square foot park with native trees located 6 floors above street level and many more amenities. An international destination located in downtown Vancouver, and we’re looking for YOU to join our team.

POSITION OVERVIEW

The General Manager will provide functional leadership and will be directly responsible for all front of house operations as well as a la carte, catering/group sales, and beverage functions. The General Manager will oversee all front of house management and staff of the facility and will work closely with the Executive Chef and property Food & Beverage Director. The General Manager will be responsible for the budgeting, forecasting and financial performance of the entire facility. This Position will promote the Parq Vancouver facility and act as a positive role model and representative of Blau & Associates ensuring “employer of choice” decisions. The General Manager will continually strive for 100% guest satisfaction.

The General Manager is responsible for:

• Working in collaboration with Team Members and Leaders ensuring the outlet operates in accordance with established operational procedures
• The preparation and review of all operating budgets, P&L statements and capital expenditures ensuring the achievement of established financial, quality and service goals
• Overseeing all Team Member related activities from arrival to departure including recruiting and training ensuring the adherence to established standards and assigned tasks
• Acting as a restaurant liason with the community surrounding the entire development, developing and maintaining good public relations for the purposes of developing business, as well as maintaining an excellent reputation as an employer
• Monitoring and ensuring the highest service standards possible throughout the organization. Ensures guest and employee satisfaction
• Monitoring the physical outlet and storage areas including FF&E, inventory, cleaning and repair schedules, finishes, fixtures and equipment
• Supporting and maintaining management, employee morale and motivation. Supervises all employee-related policies.
• Interacting directly with guests, providing an exceptional hospitality experience
• Maintaining a composed and professional demeanor while providing exemplary leadership and outlet representation
• Being aware of menu items, menu and operational changes and communicating the information as applicable
• Supporting and maintaining management and employee morale and motivation, while overseeing and executing training and onboarding of all managers
• Ensuring the ongoing training of all front of house staff to ensure an exceptional guest service experience in line with established operating standards
• Protecting the organization, guests, Team Members and Leaders by adhering to applicable food, liquor safety and workplace standards, operational requirements and statutory compliance regulations
• Ensuring that all property, furnishings, equipment and supplies are used according to proper instructions and intended use
• All duties as assigned by the VP of Food and Beverage or their designated representative