General Manager Transformation

at  The Star Entertainment Group

GENERAL MANAGER TRANSFORMATION – TRANSFORMATION OFFICE

The Star Entertainment Group (TSEG) is a publicly listed company on the ASX. Our purpose is to create fun at trusted destinations and our aim is to deliver sustainable outcomes for our guests, our Team Members, the communities in which we exist and our shareholders. We do this by providing entertainment, gaming, and leisure experiences in a safe, responsible, and ethical way. We will do this by embedding our values to lead the organisation with a focus on safer gambling and good business practices.
Our properties across Brisbane, the Gold Coast and Sydney are world-class with many award-winning hotels, restaurants, bars, and entertainment venues.
As our General Manager Transformation reporting to the Group Chief Operating Officer and will establish and lead our Transformation Office in changing and uplifting the culture, risk management and regulatory compliance systems, and operating processes. Through defining success metrics, they will evaluate change and engagement, ensuring our action articulates a clear and compelling vision of our future.
This is a fantastic opportunity where you will keep pace with the rapidly evolving regulatory landscape and changing community expectations, while supporting The Star’s Corporate Strategy and Remediation Plan.

• Implement recommendations from external reviews to deliver effective program, change and project management of the Star’s remediation plans
• Develop and deliver the roadmap for the transformation and change, adapting and applying flexibility as required by business priorities
• Ensure all aspects of the transformation, change and engagement process, projects, and working groups are appropriately resourced both within the Transformation Team and the broader business
• Be responsible for leading the creation and delivery of the transformation, change, communication and engagement plans for the business
• Effectively guide various programs and teams through the proposed transformation, change and engagement approach, interpreting impacts, benefits, risks and challenges, creating solutions to mitigate resistance
• Own internal and external stakeholder management (with input from the Group COO)