Gérant de Térritoire / Territory Manager

at  Parkland

Ultramar fait partie de la famille de marques Corporation Parkland. Chez Parkland, notre objectif est de promouvoir Journie et de stimuler les communautés. Nous sommes un fournisseur et un distributeur indépendant de carburant et de produits pétroliers, ainsi qu’un important exploitant de dépanneurs. En tant qu’une seule équipe Parkland, nous sommes fiers de servir divers clients détaillants, commerciaux et grossistes à travers le Canada, les États-Unis, la région des Caraïbes et l’Amérique du Sud. Nous alimentons une famille croissante de marques connues localement dont Ultramar, Fas Gas Plus, Pioneer, RaceTrac, Superpumper, , Chevron, Esso et Marché Express/ON the RUN.
Nous reconnaissons que la diversité nous donne un avantage et que l’inclusion nous fait avancer. Nous sommes également une équipe passionnée, composée de personnes qui ont les pieds sur terre et qui s’engagent à amener nos clients, nos collègues et nos communautés plus loin, plus rapidement. C’est pourquoi nous accueillons des personnes talentueuses ayant des perspectives, un bagage et une expérience, qui contribueront au succès de l’équipe de Parkland.
Titre du poste : Gérant de territoire
Équipe et lieu de travail : Commerce de détail | Vaudreuil/Gatineau/Argenteuil, QC
Salaire minimum de départ : $ 76,000 /an

QUALIFICATIONS ET COMPÉTENCES :

Diplôme universitaire ou formation équivalente en gestion de la vente au détail, vente et marketing.
Au moins 1 à 3 ans d’expérience en gestion
Au moins 5 à 8 ans d’expérience, expérience directe de la vente au détail dans un modèle d’entreprise à plusieurs unités, de préférence dans le secteur de l’alimentation ou des dépanneurs.
Compétences interpersonnelles éprouvées et capacité à négocier.
Compétences avérées en matière de vente et de marketing
Capacité à penser et à agir de manière professionnelle dans des situations de pression
Être capable de prendre des décisions difficiles fondées sur des données ou des informations solides et dans le meilleur intérêt de Parkland. Doit être capable d’envisager les situations sous tous les angles, d’être juste dans ses évaluations et d’être capable de trouver un équilibre lorsqu’il s’agit de porter un jugement.
Opérations sur site - capacité à faire respecter les normes de sécurité et les normes de l’entreprise.
Gestion financière - axée sur les résultats en ce qui concerne les comptes de résultat et la budgétisation, ainsi que sur l’obtention de résultats commerciaux.
Compétences informatiques - la maîtrise d’Excel, de Word, des systèmes de comptabilité et du courrier électronique est attendue.
Ce poste requiert une personne capable de travailler sous pression. Il s’agit d’un poste basé en grande partie “sur le terrain” avec des interfaces importantes avec les clients sur une base régulière.
La volonté de voyager à l’extérieur du territoire (10% de voyages). Un permis de conduire valide et un dossier de conduite vierge sont exigés.

POSITION SUMMARY:

The Territory Manager is a key decision maker and 24hr point of contact on all operational activities at site and owns HSE, champions operational excellence, manages the retailer relationship of approximately 20 sites, responsible for performance & development of retailers by providing leadership and aligning retailers to execute on Parklands vision by executing strategically in a specified territory. This role leads execution and collaborates with various stakeholders externally as well as internally within the organization. The TM owns and builds the retailer pipeline and development of future retailers, to build a targeted list of best-in-class retailers for the immediate and long-term future growth of Parkland retail sites. This role requires a person who can perform under pressure. It is largely based “in the field” with significant travel and customer interfaces on a regular basis. This role leads the needs internally and externally and collaborates very closely with all the other marketing, merchandising, loyalty, and retail leads. The Corporate Owned Retail Operated (CORO) TM is a strong leader that drives accountability and has a high financial acumen while managing all aspects of a P&L for each site.

QUALIFICATIONS AND SKILLS:

University degree or equivalent education in retail management, sales, and marketing.
Minimum 1 to 3 years of food service management experience, preferably in a multi-unit environment.
Minimum of 5 to 8 years’ experience, direct retail experience within a multi-unit business model, preferably food/convenience store industry
Proven interpersonal skills with the ability to negotiate
Proven assertive sales and marketing skills
Ability to think and act professionally in pressure situations
Must be able to make difficult decisions that are based on sound data / information and that are in the best interest of Parkland. Must be able to view situations from all perspectives and must be fair in assessments and be able to strike a balance in making judgment calls.
Site Operations - ability to enforce safety and company standards
Financial Management - Results focused on P&L’s and budgeting and driving business results
Computer Skills - proficiency is expected with the use of Excel, Word, Accounting Systems, E-Mail
This role requires a person who can perform under pressure. It is largely based “in the field” with significant customer interfaces on a regular basis
Willingness to travel and/or overnight travel is required (50%-75% travel). Valid driver’s license and clean driver’s abstract is required.

Ownership and Development
Champion Parkland’s HS&E programs to ensure all territory sites are working in a safe environment and adhering to local, provincial, and federal legislation related to the environment and ensuring all food safety regulations are followed
Lead retailer recruitment by creating a strong pipeline of retailers through successful selection, training, onboarding, and performance development by providing leadership and coaching on all aspects of the business.
Strategically review own markets and creates an action plan to achieve budgeted numbers in a financial year through sales optimization in C-store and fuel volumes by leading compliance on our national retail programs
Drive the territory day-to-day business by entrepreneurially leading, initiating and managing activities involved in selling food, convenience store merchandise, fuel and propelling the brand(s) to ensure quality control in daily operations
Leads, collaborates, and delivers on many key projects and site openings, and leads the training/opening of any new or converted sites
Growth
Collaborate with assigned Field Merchandising Manager to support merchandising execution excellence at site level.
Leads merchandising program execution at sites focusing on planograms, promotions, signage, displays, racking, product availability and sales building tools.
Complete Operational Excellence Evaluations (checklists and audits) and other compliance evaluations as required.
Responsible for territory site level results and develop/implement action plans as required to drive business results
Financials
P/L Ownership- top line, OPEX, MG&A, EBIDTA and focusing on other cost control measures i.e., gross margin, food cost, food wastage, labor, repairs & maintenance.
Participate in the review of the annual operating budget by site resulting in an overall territory budget for gross margin, food sales, c-store sales, volume, and operating expenses.
Responsible for P/L results of their territory
Market tactics
Maintain a strong understanding of territory pricing tactics and competitive activities to drive traffic to the forecourt and backcourt
Ensure that the food production plans are regularly amended to maximize profitability for each location through a combination of sales optimization and waste control.
Other
Complete ad-hoc assignments as directed by the Regional Operations Manager
All other duties as required
This is a roll that requires 365/24hr a day availability for operators for emergencies (exception during vacations)