German Client Services Administrator

at  Abrivia

Position: German Client Services Administrator
Location: Dublin
Salary: €30,000 + Bonus value between €1-2K per annum
Benefits: Excellent benefits including Pension, Healthcare + Dental, 25 days annual leave, free parking on-site/ travel cost scheme, and more
Type: Permanent Position. (Hybrid working model, 2 days in office + 3 days WFM after 4 weeks training on-site)
Hours of Work: Monday – Friday only (flexible start from 6am-10am). 40 hours per week
Abrivia Recruitment has an exciting opportunity within the financial services industry for a Client Services Officer with fluent German. This is an excellent opportunity to grow within a company and develop your career. In your role you will manage a portfolio of clients, providing administrative and interdepartmental support, and delivering high quality service. This is a fantastic opportunity for a candidate that feels comfortable in a client communication role, has excellent administration and attention to detail, strong organisation skills and excellent at multitasking.

RESPONSIBILITIES OF THE ROLE:

• Ensure that excellent quality service is delivered
• Ensuring all correspondence is dealt with in a timely manner
• Working towards SLA’s
• Attend meetings, and taking minutes as required
• Manage business contracts and renewal schedules
• Be committed to learn and develop extensive product knowledge
• Multitasking on your daily workload
• Responsible for providing excellent customer service ensuring retention of clients and customer satisfaction

REQUIREMENTS FOR THE ROLE:

• Full fluency in English and German both verbal and written
• Previous experience in a customer focused role
• Strong communication skills (verbal and written)
• Ability to work under pressure in a fast paced environment
• Excellent multitasking and time keeping skills
• Previous experience of working in an office environment preferable
  If you are interested in this vacancy please apply via the link below to get in touch with Emily Mason and Marlene Kaiser.