Gestionnaire CRM / CRM Manager

at  LGI Healthcare Solutions Sant Inc

Company Description
With 40 years of expertise, LGI Healthcare Solutions develops technological software for the healthcare network. We specialize in providing solutions for clinical, financial and material management, performance and analysis, and workforce management, which includes payroll management. Innovation is at the heart of our activities and we partner with our customers to solve crucial issues and ensure the well-being of patients and all members of the health sector. Today, our solutions support 320,000 healthcare professionals and over 6 million patients.
At LGI Healthcare Solutions, we value diversity and equal access to employment for all. Should you require specific assistance during the recruitment and integration process, don’t hesitate to let us know. It will be our pleasure to accommodate you while respecting the confidentiality of your personal information.
Job Description
Are you looking to advance your career by joining a team of bright, bold professionals who are committed to improving patient care?
Dare to take the leap and realize your full potential with us in an inspiring and dynamic environment that values flexibility, teamwork, learning, and excellence.

WHAT YOU WILL BRING TO LGI HEALTHCARE SOLUTIONS TO SUCCEED IN THE ROLE:

• Bachelor’s degree in computer science/computer engineering or college degree with relevant experience.
• At least 5 years combined experience in CRM implementation, management, or support.
• Significant experience with Dynamics 365 CE and Power Platform (Dataverse, Apps, Automate, Pages).
• Knowledge of C# and JavaScript.
• Experience in creating and managing data models.
• Ability to learn new technologies and concepts independently.
• Organized and able to manage projects or coordinate implementations.
• Stakeholder management skills and emotional intelligence to build strong relationships with internal customers.
• Proactively provide recommendations for improvements or solutions.
• Ability to mobilize support from own and other teams.
• Able to identify and assess risks.
• Understands business context and processes and can contextualize them with technical functional requirements.
• Can adapt to working alone or as part of a team, depending on the situation.
• This position must be bilingual as the candidate will be responsible for working with documentation in both French and English and communicating, orally and in writing, with both French-speaking and English-speaking partners/clients/suppliers/colleagues.
  Additional Information