Global Accounts Account Manager

at  Bluebeam

At Bluebeam, we empower people to advance the way the world is built. We create smart software solutions that make construction sites more efficient, connected, and safe and improve the lives of design and construction professionals everywhere.
At Bluebeam, we empower people to advance the way the world is built. We create smart software solutions that make construction sites more efficient, connected, and safe and improve the lives of design and construction professionals everywhere.
Global Account Managers at Bluebeam are responsible for providing global business leadership, management and growth of assigned global customers. They collaborate with regional leaders and cross-functional internal teams to ensure the timely and successful delivery of Bluebeam SaaS solutions and foster collaboration with other Nemetschek companies. Global Account Managers build and maintain key relationships, develop and manage opportunities, monitor deployment projects and engage virtual resources. They are responsible for developing C-Suite relationship within their accounts, including engaging with Bluebeam and Nemetschek senior leaders for executive sponsorship, coordinating executive business reviews and maintaining the highest level of customer satisfaction.
Our head office is in Brisbane, but will also consider candidates based remoetly in Australia.

The Global Account Manager is responsible for being the primary point of contact between Bluebeam and the assigned Global Account and teaming with the customer’s leadership and Lines of Business organizations to build strategic relationships across the account, articulating a clear vision and generating enthusiasm, while impacting revenue growth and saturation amongst all business groups.
You will sell at the most strategic level within the account and implement a broad strategy for earning customer acceptance of Bluebeam SaaS solutions; foster collaboration with other Nemetschek companies inclusive of interoperability and integration.
Will work with all appropriate Bluebeam resources (Executives, solution architects, business development, marketing, channel partners, technical services, customer success, consulting and sell-through resources) to support customer interests. This includes responsibility for customer success and technical resources that belong to different Regions.
Will create and regularly update Global Account Plan for each targeted customer (identify, qualify, validate, executive-level presentation) and lead monthly business reviews (MBRs), quarterly business reviews (QBRs) and Executive business review (XBRs).
Will develop formal case studies and other forms of references highlighting activity and workflows facilitated by Bluebeam solutions.
Will be a trusted advisor on business pain points, challenges, market trends, product development requirements and relevant business/technical requirements, as well as communicate Bluebeam’s value and ROI associated with proposed solutions
Will forecast new revenue opportunities, track account specific metrics, and avoid churn.
Will provide feedback to company management on market trends, competitive threats, unmet needs, and opportunities to deliver greater value to customers