Global Client Lead

at  Dentsu Aegis Network

We are looking for a dynamic individual to join our regional EMEA (Europe, Middle East and Africa) New Business Team in leading and winning regional pitches, with a focus on clients headquartered in Germany / DACH cluster.
Job Title:
Global Client Lead
Job Description:
We are looking for a dynamic individual to join our regional EMEA (Europe, Middle East and Africa) New Business Team in leading and winning regional pitches, with a focus on clients headquartered in Germany / DACH cluster.
EMEA is a large and complex region within the dentsu global business, spanning 50 countries and 7000 people delivering media services to thousands of local (country-specific), pan-region and global clients.
Working closely with local dentsu Media teams and the EMEA New Business Team, you will own the day-to-day client relationship and all elements of delivery, including creation and implementation of the strategic vision, delivery against financial targets and building a relationship with the client.
You are passionate about the impact that media can have on a client’s business and have an instinctive ability to build relationships and gain trusted advisor status through an understanding of client requirements. You attract and mobilise top drawer talent that both meets clients’ needs and gels as a successful agency team.
You are forward thinking and highly commercial about new and profitable ways to deliver media services to clients. You have your finger on the pulse of both what is happening in the media and communications industry and within the dentsu network, applying this knowledge to create solutions that deepen and extend client-agency relationships and drive commercial success for dentsu.
You already have a track record of success in developing and building client relationships at a regional/global level. You feel ready to take the next step into a more dynamic role with greater opportunity for personal learning and growth.

The difference you’ll make

• Maintain and further improve our highly successful EMEA new business performance
• Deliver a pitch-winning total proposition for clients – media planning and buying, commercial, service model
• Mobilise the best talent in the network to deliver as a team
• Win pitches profitably, delivering to dentsu Media EMEA strategy, optimising competitiveness, margin and future growth potential for all service lines

What you’ll be doing

• Immersing yourself and your team in clients’ businesses: understanding their challenges, objectives, external economic environment, markets they operate in, competitive threats and relevant partner agencies; understanding their business model, how it is performing and what success looks like; knowing clients’ products inside out and applying this knowledge to deliver innovative, ambitious plans and service
• Delivering innovative and ambitious strategic and commercial solutions that balance client and agency values working closely with colleagues and clients
• Building strong relationships as a trusted advisor with senior client and industry stakeholders, positioning dentsu as a centre of excellence for marketing services
• Leading pitch teams, mobilising the best talent across the EMEA network, ensuring that every part of the team in every market delivers pitch-winning work, working closely with local market teams across EMEA and global teams where relevant

What you’ll bring

• An outstanding track record of managing senior client relationships independently
• Highly commercial - selling value, negotiation, client relationship management skills, being a trusted business advisor
• Exceptional ability to mobilise and motivate talent quickly, building teams to deliver winning work in short timeframes
• Experienced business development and client service leader, a skilled negotiator with a proven track record of increasing client portfolios and driving revenue
• Proven experience in identifying, pitching, negotiating, closing and renewing deals of all types
• An influencer, able to communicate effectively at all levels of the company and with the ability to flex communication style and approach depending on the audience and outcomes required
• Excellent listener
• Ability to manage and coach matrix teams
• Team player, high levels of drive and ambition – you need to love the thrill of the chase and have a strong desire to win every project
• Thinking and doing – the ability to come up with big ideas and to be happy completing detailed commercial submissions
• You thrive under pressure and excel in meeting short deadlines
• Diplomatic, able to develop strong relationships with key network stakeholders at all levels within the business and externally
• European languages desirable, but not essential
• A technical expert and a leader, understands and operates using the Dentsu 8 Ways

As a leadership role, the job holder will also role model the leadership competencies:
SET – The Direction
Shapes strategy, creates shared purpose and navigate change
GROW – Our Talent
Nurtures talent, builds teams and fosters inclusivity
ACTIVATE – Radical Collaboration
Connects & influences, Works as one and innovates together
DELIGHT – Our Clients
Transforms client thinking, deepens client relationships and delivers meaningful progress
INSPIRE – Others.
Inclusion and Diversity
We’re proud to be different and that starts with our people. We believe in equal opportunities for everyone. We won’t define people by their race, gender, sexual-orientation, age or disability. Individuality is what makes us great, we want everyone to bring their full self to work and create something amazing. That’s what we care about.
So, whether you’re joining us, or looking to move to a different part of the business, we work hard to make sure we create equal opportunities for everyone.
Location:
Frankfurt
Brand:
Dentsu Emea
Time Type:
Full time
Contract Type:
Permanen

• Immersing yourself and your team in clients’ businesses: understanding their challenges, objectives, external economic environment, markets they operate in, competitive threats and relevant partner agencies; understanding their business model, how it is performing and what success looks like; knowing clients’ products inside out and applying this knowledge to deliver innovative, ambitious plans and service
• Delivering innovative and ambitious strategic and commercial solutions that balance client and agency values working closely with colleagues and clients
• Building strong relationships as a trusted advisor with senior client and industry stakeholders, positioning dentsu as a centre of excellence for marketing services
• Leading pitch teams, mobilising the best talent across the EMEA network, ensuring that every part of the team in every market delivers pitch-winning work, working closely with local market teams across EMEA and global teams where relevan