Global Collections Specialist

at  Impactcom

OUR COMPANY:

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

• Passionate about its people
• Focused on delivering the very best tech to our customers
• Offering the flexibility to work how and where you are most successful
• Obsessed with our customer’s success
• The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!
• Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
• Obsessed with making a difference in business and to the wider community

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 1000 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

EXPERIENCE

• Minimum of 5 years experience in AR or comparable role
• Global AR experience that worked with regional managers
• Tertiary level qualification in Accounting/Commerce

YOUR ROLE AT IMPACT:

This position will be responsible for collection efforts on account receivables, credit checks on new customers, resolving disputed invoices, creating aging and other ad-hoc reports and assisting with bad debt accounting.
This role reports to the Director of Finance and Accounting Operations.

WHAT YOU’LL DO:

• Accounts Receivable Effectiveness and Efficiency
• Collect on accounts that are at risk of becoming, or have already become delinquent, by communicating with customers via phone/email
• Review new customer accounts for creditworthiness, financial solvency, risks of fraud
• Create aging report to monitor account status and ensure timely payment
• Research any discrepancies or disputes and make recommendation for resolution
• Provide progress updates on a regular basis
• Assist with accounting for bad debt
• Evaluate effectiveness of current collection policies and procedures on account by account basis.
• On-time, complete and accurate deliverables for all activities
• Deliverables meet expectations/direction given by Billing and Collections Manager
• Collaborates internally with : AR Billing and Collections, Finance, Global Clearing House and Customer Success departments
• Collaborates externally with:Advertiser billing contacts and Collections Agencies.