Global Commercial Owner

at  Volvo Group

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.
The Digital Services team in our Productivity Services organization is now seeking a Global Commercial Owner or as we call it Service Offer Owner Dig Assist, to drive, commercialize and deliver services for the operator using Volvo CE Excavators.
In practice you will help customers enhance productivity, reduce CO2 emissions, and improve operational quality and cost.
Our organization is built by people and great teamwork. We are a truly global company, and we believe in the advantage of a diverse and creative workplace that brings out the best in everyone.
At Volvo Construction Equipment, we are motivated by the idea that with imagination, hard work, and technological innovation, we will operate the way towards developing a world that is cleaner, smarter, and more connected. It´s up to us!

QUALIFICATIONS AND SKILLS:

• 2+ years of experience of commercial responsibility, account management, or related role
• Experience in pricing and/or commercial sale support
• Excellent spoken and written English
• Structured, analytical thinker with strong problem-solving skills in a fast-paced environment
• Relevant experience in construction and excavator machines is highly valued, but we are open for candidates who demonstrate a strong enthusiasm and willingness to grow through learning
• A bachelor’s degree in a relevant field is a plus

WHO WE ARE AND WHAT WE BELIEVE IN

Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide.
Applying to this job offers you the opportunity to join Volvo Group. Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities.
Part of Volvo Group, Volvo Construction Equipment is a global company driven by our purpose to build the world we want to live in. Together we develop and deliver solutions for a cleaner, smarter, and more connected world. By unleashing everyone’s full potential, we build a more sustainable future for all our stakeholders. Come join our team and help us build a better tomorrow

ABOUT THE ROLE

Welcome to a dynamic opportunity where you play a pivotal role in providing excavator operator services globally. As the key driver of our commercial roadmap and service lifecycle, you will be the trusted advisor and commercial interface for our valued clients.

KEY RESPONSIBILITIES:

• Commercial Roadmap: Develop and execute commercial roadmaps, value propositions, business models and pricing
• Collaboration: Work closely with cross-functional teams, including market areas, technical organization, support and marketing, to incorporate customer feedback and enhance satisfaction
• Market Coordination: Engage with regional and market teams as well as dealerships to effectively sell and support services on the ground. Also, to build strong relationships with to drive adoption, satisfaction, and loyalty
• Market Insight: Analyze insights from stakeholders for product/service and business decisions
• Customer Experience: Collect customer feedback to identify and resolve issues to ensure a seamless experience