Global Engagement Mobility Program Coordinator

at  Douglas College

WORK ARRANGEMENTS

This regular full-time (35 hours per week) position is available starting June 10, 2024. Regular hours of work are Monday to Friday, 9:00 am – 5:00 pm. Shift days and times may change depending on the Department’s need. Occasional evening and/or weekend work may be required. The position is located at the New Westminster campus; however, successful candidate must be available for occasional work at the New Westminster campus. Douglas College is committed to supporting a healthy work/life balance for employees. A modified/flexible schedule and/or hybrid work from home arrangement may be considered, subject to the terms of the College’s Work From Home Policy.

WHAT DOUGLAS OFFERS

DO what you love. Be good at it. That’s how Douglas College defines a great career. It’s a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC’s Top Employers. We love what we do. And we’re looking for passionate, motivated people to join us in making one of Canada’s best colleges even better.

THE ROLE

The Global Engagement Mobility Project Coordinators oversee a portfolio of international projects and mobility programs including international study abroad, reciprocal exchange programs, short-term inbound study projects, faculty/staff mobility, and other international partnerships and projects in order to progress the strategic internationalization goals of Douglas College. Coordinators work as a team sharing leadership and support roles across projects and partnership collaborations. This position requires working closely with faculty, students, administrators, representatives from our global partner universities and colleges around the world, and external stakeholders, such as College and Institutes Canada to ensure the successful development, promotion and implementation of all international mobility programs and projects.
To develop a culture of global engagement at Douglas College; including a focus on internationalization of curriculum, intercultural experiences and competencies, sustainability goals, and global citizenship, coordinators organize and deliver a number of Global Engagement events on campus and online for students and employees; such as the international student awards and scholarships, cultural events, and educational event promoting global citizenship and competencies. Global Engagement events and programs often involve student assistants and volunteers whom the Coordinators mentor and supervise while helping them develop their work-related and leadership competencies. The incumbent provides exceptional client-centered service on a consistent basis to all stakeholder groups both internally and externally.

8. OTHER DUTIES AS REQUIRED, SUCH AS:

a. Trains, supervises, assigns work and evaluates student assistant and monitors for Global Engagement.
b. Responds to emergent problems using independent judgement.
c. Provides orientation and training on global engagement initiatives employees outside of Douglas College International. Performs other duties in DCI or College-wide as required.

TO BE SUCCESSFUL IN THIS ROLE YOU WILL NEED

• Successful completion of a bachelor degree in a related discipline from a recognized post-secondary institution in a related discipline, and a minimum of 3 years related work experience, or a combination of credentials and experience considered equivalent.
• Ability to maintain effective working relationships with administrators, faculty, staff and students.
• Proven customer service, administrative and organization abilities.
• Excellent Chinese (Mandarin) language proficiency in writing, speaking, and listening as well as in depth cultural knowledge of Mandarin speaking countries in the Asian Pacific region.
• Excellent project management skills.
• Excellent interpersonal and cross-cultural communication skills including written and verbal fluency in the English language.
• Experience giving engaging presentations and lead webinars speaking to small and large groups in formal and informal settings, and be flexible in adapting speaking and presentation styles to people of various backgrounds and cultures.
• Working knowledge of social medial platforms such as Twitter, Instagram, Face Book, etc.
• Ability to identify risk (financial, personal, reputational) related to a proposed activities.
• Ability to work with international partners from different cultures and language backgrounds in different time-zones using video-conferencing and email.
• Ability to travel and conduct oneself professionally in different cultures, when requested. Out-of-country travel requires a valid Canadian passport. Ability to obtain legal documentation to work/enter Greater China and Asian Pacific region.
• Experience marketing events and programs to target audiences such as students or faculty members.
• Experience working post-secondary environments.
• Experience with planning and coordinating meetings and events.
• Demonstrated ability to:
• exercise initiative within a team and promote a positive work environment
• function effectively when professionalism, confidentiality and sensitivity are required
• work independently under minimum supervision to meet deadlines and to establish priorities
• apply and work within relevant policies and procedures
• coordinate events with multiple stakeholders in person and online
• gather, organize, and report on feedback on a program or event
• manage project budgets
• communicate persuasively, diplomatically and tactfully verbally and in writing
• collaborate and seek help when faced with complex or challenging situations
• nurture and develop student leadership potential and work-related competencies
• critically analyze, reason, problem solve and exercise sound judgment
• ensure accuracy of information and enter data accurately
• effectively use time management to prioritize tasks for self and groups
• effectively lead and support project-based work using planning tools
• create and deliver engaging presentations for large groups
• effectively engage with large groups of people in workshop or educational formats
• work as a team or independently, with a minimum of supervision
• organize and manage digital workspaces for working groups and committees
• maintain high levels of customer service while under task, time or interpersonal pressure
• advocate on behalf of others
• retain, organize, and communicate a vast range of information
• create and maintain a professional network
• International experience and second language skills are assets.
• A working knowledge of database management is an asset.
• Knowledge of adult educational design principles is an asset.
• Knowledge of learning management systems such as Blackboard is an asset.
• Technical skills: MS Word, Excel, PowerPoint, Outlook, MS Teams, MS Planer, Zoom, all at an intermediate or higher level