Global Fund Custody Onboarding Specialist

at  US Bank National Association

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

JOB DESCRIPTION

The Global Fund Custody Onboarding team provides dedicated support to Global Fund Services custody clients in helping set up and launch their new products as well as providing guidance and education to clients throughout the onboarding process.
U.S. Bank has an early career opportunity available to join this team. As an onboarding specialist, you will work directly with clients to manage onboarding events and help establish new, less complex investment services accounts of various sizes. These accounts are established to hold assets of mutual funds, exchange traded funds, hedge funds, private equity funds, and other investment portfolio accounts.

As an onboarding specialist, you will be accountable for the following:

• Support our Business Development Officer and Relationship Manager teams by participating in routine client onboarding calls and partner with other Global Fund Custody teams to ensure smooth client transitions from onboarding to ongoing account servicing
• Validate new account documentation is completed in line with understanding of product details and client intent prior to instructing the opening and setup of accounts
• Ensure account openings are processed timely and accurately based on client elections with critical documents being retained within systems of record, including initiation of fee billing for new accounts
• Effectively communicate efforts, status updates, and challenges to Relationship Managers and Global Fund Custody Management team, ensuring proper escalation as needed
• Willingness to take ownership of assigned relationships and serve as an escalation point for clients
• Embracing technology and finding new ways to solve problems

As an early career position, our broader team will help you grow and develop to gain experience and understanding of our customers, product, and provided services. We provide a career path that can lead to working on deals of more complexity and with increasing autonomy.

Basic Qualifications

• Associate’s degree, or equivalent work experience
• Typically four to six years of job-related experience, preferably in institutional trust and/or financial industry

Preferred Skills/Experience

• Thorough knowledge of trust administration, mutual fund products, and sales
• Thorough knowledge of account management, trust operations, project management, and legal regulations
• Ability to develop new business
• Ability to resolve complex problems with minimal guidance
• Effective interpersonal, verbal, and written communication skills

The role offers a hybrid/flexible schedule, which means there’s an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

As an onboarding specialist, you will be accountable for the following:

• Support our Business Development Officer and Relationship Manager teams by participating in routine client onboarding calls and partner with other Global Fund Custody teams to ensure smooth client transitions from onboarding to ongoing account servicing
• Validate new account documentation is completed in line with understanding of product details and client intent prior to instructing the opening and setup of accounts
• Ensure account openings are processed timely and accurately based on client elections with critical documents being retained within systems of record, including initiation of fee billing for new accounts
• Effectively communicate efforts, status updates, and challenges to Relationship Managers and Global Fund Custody Management team, ensuring proper escalation as needed
• Willingness to take ownership of assigned relationships and serve as an escalation point for clients
• Embracing technology and finding new ways to solve problem

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That’s why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by la