Global Logistics Associate (Partnerships & Corporate)

at  SECRETLAB SG PTE LTD

Secretlab is an international gaming chair brand seating over a million users worldwide, with our key markets in the United States, Europe and Singapore, where we are headquartered.
In this unique role, you will be an integral member of our world-class Logistics team, responsible for ensuring smooth fulfilment of orders and shipments for corporate customers & partners across 60 countries globally. The incumbent will be equipped through multi-disciplinary training, in order to maintain and enhance our fundamental operational processes.
Our Logistic team is essential for enhancing our customers’ experience and supporting key partnerships programs with world-renowned brands such as Game of Thrones, Batman, Cloud9, Team Secret, as well as international esports organisers such as Riot Games for their League of Legends global tournaments.

Responsibilities

• Take charge of the logistical planning for all corporate partnerships and international e-sports tournaments/ events
• Identify and compare alternative delivery arrangements (including air & ocean freight) for corporate orders/ partnership initiatives to determine the most cost and time efficient method
• Regular monitoring of shipment status across multiple time zones (depending on events’ geographical location)
• Maintain excellent communications with key partners/ VIPs to understand their specific logistical requirements and inquiries on shipments
• Liaising with internal stakeholders on global warehouse inventories for fulfillment of corporate orders and partnership initiatives
• Communicate directly with logistic partners to resolve any logistical issues (e.g. custom clearance, delayed shipments, etc.)
• Analyze and generate monthly operational reports while reporting directly to the Operations Manager with action improvement plans.

Requirements

• Minimum Diploma of Business Operations/ Supply Chain/ Logistics, or any other relevant course of studies
• At least 2-3 years’ experience in a relevant field with shipping logistics experience
• Experience in handling inbound and outbound shipments (FCL/LCL) and shipping documents such as BL, PL, CI
• Good understanding of the Shipping Incoterms (i.e FOB, DDP, DAP)
• Strong proficiency in both written and spoken English and Chinese (to converse with Mandarin speaking counterparts)
• Good problem solver who is able to diagnose issues across different regions and think out of the box for efficient solutions

Bonuses

• Work experience in operational logistics, shipping, freight forwarding industry is a major plus

We’re constantly on the lookout for talented individuals. Reach out to us at recruitment@secretlab.sg if you believe that your skill set is of value to us!

• Take charge of the logistical planning for all corporate partnerships and international e-sports tournaments/ events
• Identify and compare alternative delivery arrangements (including air & ocean freight) for corporate orders/ partnership initiatives to determine the most cost and time efficient method
• Regular monitoring of shipment status across multiple time zones (depending on events’ geographical location)
• Maintain excellent communications with key partners/ VIPs to understand their specific logistical requirements and inquiries on shipments
• Liaising with internal stakeholders on global warehouse inventories for fulfillment of corporate orders and partnership initiatives
• Communicate directly with logistic partners to resolve any logistical issues (e.g. custom clearance, delayed shipments, etc.)
• Analyze and generate monthly operational reports while reporting directly to the Operations Manager with action improvement plans