Global Manager - Product Manager - eCommerce Sub Saharan Africa

at  DP World

DPW Logistics is seeking a Product Manager for its new product created and driven by a single purpose - to help small and medium-sized e-commerce businesses scale by offering technology-driven fulfillment solutions that enable business founders to devote more time to the things that matter most in their businesses. Put simply, DPW Logistics helps e-commerce companies stress less and grow more.
We offer a full suite of fulfillment solutions for our merchants, including the ability to improve their transit times, shipping costs and deliver best in class experience to their customers. With a very high accuracy rate in fulfilling orders and orders shipped on time, our merchants can count on us to deliver excellent service.
Your work will directly impact our company trajectory.
As a Project Manager, you will own and execute on the strategies that enhance the capabilities and value of the Service Offering and Digital Platform to the merchant client base and warehouse operations. Join the team responsible for managing the end-to-end life cycle of our digital logistics platform through road-mapping, requirements development, build and deployment; and work closely with Product Marketing, Customer Support, Business Development and Tech Product Owners to ensure the successful rollout of new digital solutions and enhancements.

As a member of the DP World Team, you will benefit from an environment where everything is achievable. We aim to be a place where you can:

• Write Your Career Story . Because we are solving some of the most difficult problems in global commerce, you have the opportunity to write the story that will make your career.
• Experience Global Impact and Global Connection. At DP World we benefit from diverse cultures and perspectives in service of the global community.
• Grow With an Ownership Mindset. We believe that great innovation comes from great transparency. We are more resilient and more creative when we have an inclusive and transparent culture where everyone knows our strengths and opportunities.

The Product Manager:

• Understand the needs of our merchant clients and warehouse operations by leading or participating in both quantitative and qualitative analyses of the existing user journeys to identify new opportunities to satisfy and improve.
• Look at market trends and industry benchmarks so as to improve his/her subject matter expertise in Logistics, warehouse/order management systems & digital commerce and share that knowledge across the organization.
• Partners with the larger organization to define new digital solutions that ensure we are always competitive and striving to be market leading.
• Develop and communicate the product vision and solution roadmap through the definition of features and how they are intended to be implemented over time.
• Manage and prioritize the flow of Agile Teamwork by ensuring that there are sufficient ‘ready for development’ features within the backlog at all times.
• Ensure that visual design and interaction requirements align with the functional/written requirements (aka epics and user stories).
• Define releases and product increments to ensure that Agile Teams are driving towards business objectives and value-based outcomes within each release.
• Actively participate in Agile Team product demos and determines whether commitments have been satisfied
• Collaborate with Product Marketing, Customer Support, Business Development and Tech Product Owner(-s) to ensure that that merchants and warehouse operations are appropriately prepared for new solutions and enhancements to the digital platform.
• Measure the impact that new solutions & enhancements have on the digital platform and takes ownership for driving ongoing success
• Responsible for the management and leadership of an engaged team, promoting collaboration and ensuring that each is developed and evaluated against goals and objectives which are aligned, specific, measurable, attainable yet challenging, realistic and time-bound.

• Act as an ambassador for DP World at all times when working; promoting and demonstrating positive behaviours in harmony with DP World’s Principles, values and culture; ensuring the highest level of safety is applied in all activities; understanding and following DP World’s Code of Conduct and Ethics policiesPerform other related duties as assigned

Please refer the Job description for details