Global Repairs Process Manager (m/f/d) 100%

at  Schindler

You develop, roll out and steer processes in the Repair Business to continuously improve operational excellence and support the Repair Business growth and efficiency.

Main tasks include:

• Identify the needed improvements in the process landscape of the future REP Business together with key internal (country operations, informatics, leadership) and external stakeholders.
• Support the development of new or the improvement of existing processes together with Lead country operations & informatics (since most of these processes are integrated into the company ERP system) in areas like:
• Repair Sales Processes & Tools (e.g. CRM),
• Data (AI) driven Life Cycle Management & Parts identification,
• Spare Parts Logistics (e.g. related to Circular Economy of Parts),
• Estimate the efforts and benefits (business case) of needed developments and get leadership support for the needed investment.
• Roll out the new developed processes in relevant countries and support the achievement of the benefits.
• Identify and share best-demonstrated practices for continuous process improvements and automation to achieve operational excellence and growth.