Global Security Operations Center Operative

at  Synergy Security Solutions

Synergy Security is an industry leading company known for its commitment to excellence and resilience.
Why join our team?
Equal Opportunities; We are an equal opportunities employer committed to fostering a diverse and inclusive workplace where individuals of all backgrounds, experiences, and perspectives are welcomed and valued. We believe that diversity enriches our work environment, promotes innovation, and enhances our ability to deliver exceptional results. Our commitment was recently recognised having been awarded Diversity, Equity & Inclusion company of the year.
Recognition; As part of our team, youll experience a culture that values recognition and strives to create a workplace where your hard work and accomplishments are acknowledged. We believe in fostering an atmosphere of appreciation, where each team member is empowered to excel and contribute to our shared goals. Recognition awards and feedback will become a normal part of your day to day.

Benefits; Embark on a career journey, where we believe in not only setting industry standards but surpassing them when it comes to employee benefits and well-being. As a pioneer in our field, we take pride in offering industry-leading benefits that go beyond the ordinary, ensuring our team members enjoy a fulfilling and rewarding professional experience. These include but are not limited to;

• Sponsored membership to industry associations
• Opportunity to grow and develop your skills
• Employee Assistance Program
• Clear progression plans / opportunities
• Externally certified training (QQI & Above)
• Flexible working schedules
• Weekly salary payment
• Employee recognition scheme
• Refer a friend scheme
• Bike to work scheme
• Savings scheme

Role: GSOC Operator
Location: Dublin
Role Type: Permanent
Schedule: Night shifts, full time
Rate: 18.65 eur per hour

DESIRABLE SKILLS;

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  Exposure to access management control systems
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  Experience in Travel Tracker or a similar platform
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  Experience in NC4 Risk Center or similar
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  Knowledge of Security Systems procedures
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  Previous GSOC/RSOC/SOC/ARC or similar experience
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  Hold current PSA

The responsibilities of the GSOC Operator include but are not limited to*:
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Answering routine and emergency calls
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Monitoring alarms and video equipment including fire alarms, door alarms and duress alarms
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Providing general assistance to employees, vendors and guests
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Evaluating global incidents that may impact client its offices & people, and escalating accordingly to security management and subsequently to other business units
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The GSOC operator communicates and disseminates information using established communication vehicles to key partners using best practices
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The GSOC operator takes an active role in position-related projects
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The levels of responsibility will vary from consulting to owning projects based on the individual operator.
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Acts as a liaison between all departments
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Manages the access control system alarms
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Monitors radio traffic of local and remote sites
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Evaluates Travel Notifications and alerts travellers with potential impact
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Checks to ensure all Access Control, CCTV and other tools are working properly
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Uses the tools provided to assist in the information gathering and intelligence analysis of researched material