Global Travel & Expense Specialist

at  JTI Japan Tobacco International

We are JTI, Japan Tobacco International, and we are present in 130 countries. We have spent years innovating, creating new and better products for the consumers to choose from. This is our business. But not only. Our business is our people. Their talent. Their potential. We believe that when they are free to be themselves, and they are given the opportunity to grow, travel and develop, amazing things can happen.
That’s why our employees, from around the world, choose to be a part of JTI. It is why 80% of employees feel happy working at JTI. And why we’ve been awarded Global Top Employer status, ten years running.
So when you’re ready to choose a career you’ll love, in a company you’ll love, feel free to #JoinTheIdea.
Learn more: jti.com

• Processing of T&E transactions
• Check incoming expense claims in Concur based on policies and procedures, check against supporting documents and in accordance to statutory requirements, where applicable.
• Return/clarify with entity authorized persons/employees on any expense claim or MyRequest templates that are invalid for processing or have missing information.
• Process expense claims and MyRequest templates into SAP. Complete all clearings, check payment proposal reports, closely monitor and resolve rejected MyRequests in a timely manner.
• Manage the Query Tool to ensure that incoming and outgoing queries are attended and completed as per SLA requirements
• Consistently perfom T&E processing in accordance to GBS documentations and highlight to Team Lead if any updates are required in a timely manner.
• Ensure all received documents are validated and processed in accordance with month end closing timelines.
• Ensure all activities related to month end closing are performed and completed in accordance with month end closing timelines.
• Control and Compliance
• Ensure compliance to Global Operating Guidelines, policies and procedures. This is achieved by adhering to Corporate policies and procedures, GBS procedures and internal guidelines; and also ensuring that Entities adhere to Corporate and GBS policies and procedures.
• Responsible for executing and evidencing any JSOX controls where the T&E Specialist is identified as the control owner in the JSOX GRM, ensuring compliance to these controls and they are executed timely and in full compliance with JSOX GRM to meet internal/external audit standards.
• Analytical, Reporting and Process Improvement
• Responsible to prepare routine reports and analysis that are high quality, accurate and timely. To prepare additional reports at the request of the Team Lead, where required.
• Continuously review current processes and also monitor performance based on KPI/performance metrics being reported on monthly basis in order to identify and discuss with Team Lead on the potential areas for improvements.
• Support to Team, Other Process Teams and Projects
• To provide assistance and support to the Team Lead to ensure that the objectives and targets of the team are met. To support other T&E Specialists within the team so as to achieve high level of teamwork during document processing and resolving T&E related issues. Where required, to participate and provide support in cross functional activities within the GBS, Corporate and GBS projects and initiatives.
• Support to Entities
• Demonstrate commitment to achieve service excellence and be customer focused; and ensure timely communication and resolution of queries/issues. Provide good support to Entities by developing knowledge of the entity’s business and operational needs and provide expert advise/solution on T&E related matters.