Governance Specialist

at  Emirates NBD

COMPANY INTRODUCTION

Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 20 million customers. The Emirates NBD Group has a total of 853 branches and 4,213 ATMs / SDMs. Emirates NBD is the leading financial services brand in the UAE with a Brand value of USD 3.89 billion.
At the bank, we serve our customers and help them realise their financial objectives through a range of banking products and services including retail banking, corporate & institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations.
We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With close to half a million users, it continues to be the fastest-growing digital bank in the region.

Job Purpose - As Governance Specialist - Business Banking at Emirates NBD, your role is to

• Primarily work on change in process initiatives and Governance and monitoring mechanisms, It includes process evaluation, controls assessments and stake holders coordination etc. Staff will also coordinate with RMs, Tanfeeth and various other units.
• Perform Activities include change in process (CTB), Monitoring activities, Remediation, compliance alerts, Reconciliation, Internal audit and quality control, monitoring, executing and implementing OPS risk, fraud prevention, compliance initiatives, projects & ensuring adherence to group compliance & internal policy controls.

• Deliver operational efficiencies within the existing segment framework under the following categories:

• Ensuring identification of process gaps and initiating the process improvement.

• Ensuring timely completion of assigned initiatives/projects.
• Ensuring adherence of policy and procedure of the banks and undertaking all initiatives in line with it.
• Ensuring record management and action on outstanding cases/action points.
• Execution of various activities, MIS preparation and validation, reporting to management

RESPONSIBILITIES

• Work with stakeholders to define and refine user stories, ensuring they are clear, concise, and actionable.
• Policy and Procedure Changes: Ensuring identifying process gaps of existing process wherever highlighted by front line or resulted as a process and ensuring fixing the process enhancement.
• Analysis: Performing various analysis basis requirements.
• Ensuring data accuracy and diligence of customer information.
• Ensuring data and presentation quality
• Maintaining reporting log and data for audit reference
• Manage assigned tasks or any escalations efficientlyMaintaining high levels of service standards while dealing with RMs and stakeholders etc

TO BE SUCCESSFUL IN THIS ROLE, YOU WILL NEED THE FOLLOWING SKILLS AND EXPERIENCE…

• Must have Bachelor’s degree
• 3+ years of regional banking industry experience
• Efficient at stakeholder management
• 2+ years of Experience in MIS preparation and validation, reporting to management
• Ability to think broadly and have a holistic approach

Job Purpose - As Governance Specialist - Business Banking at Emirates NBD, your role is to

• Primarily work on change in process initiatives and Governance and monitoring mechanisms, It includes process evaluation, controls assessments and stake holders coordination etc. Staff will also coordinate with RMs, Tanfeeth and various other units.
• Perform Activities include change in process (CTB), Monitoring activities, Remediation, compliance alerts, Reconciliation, Internal audit and quality control, monitoring, executing and implementing OPS risk, fraud prevention, compliance initiatives, projects & ensuring adherence to group compliance & internal policy controls.
• Deliver operational efficiencies within the existing segment framework under the following categories: