GP Liaison

at  Nepean Private Hospital

GP LIAISON OFFICER – PERMANENT PART TIME

Nepean Private Hospital is seeking an experienced and motivated GP Liaison Officer to develop new and strengthen existing partnerships between primary and secondary care in the region.
As part of the Healthscope network, you will be an integral member of the team, acting as the key point of contact for GPs, and other health professionals to drive growth through the promotion of hospital services, navigating access to services and improving communication between our hospitals, the specialists we work with and primary care.

WOULD YOU LIKE TO KNOW MORE?

For a confidential discussion, please contact Sate Business Development Manager
nicola.pellegrini@healthscope.com.au or Mo Sultan mo.sultan@healthscope.com.au

• Leading a culture of excellence in customer service with doctors, patients, internal and external service providers
• Clear, relevant and regular interaction with key general practices to build relationships and promote hospital clinical service offerings and specialists
• Maintaining comprehensive records of daily activity and progress using

Salesforce CRM

• Monthly activity reporting including measurement against agreed KPIs, linked specifically to GP engagement. This includes providing insight into the effectiveness of existing referral growth strategies, defining new opportunities and identifying communication gaps
• Working with the business development manager to align GPs and community relationships with the clinical business plans and service development
• Developing targeted referral growth activity plans for newly accredited, growing and established specialists
• Planning and administering the RACGP continuing professional development program for general practice and other healthcare professionals for the region
• Liaising with hospital executive and clinical teams, providing stakeholder feedback and highlighting opportunities for service improvement
• Developing a robust regional GP engagement calendar, including accredited education meetings, practice lunches and “meet and greet” networking sessions
• Sourcing information to assist with the development of regular hospital newsletters as required
• Participating in the development, implementation and evaluation of marketing plans
• Identifying and participating in continuous quality improvement opportunities and organisation accreditation requirements
• Working with some hospital specialists directly to support their growth at the hospital.