GP Practice Manager - Wherlands Lane Medical

at  Centric Health

GP PRACTICE MANAGER - WHERLANDS LANE MEDICAL

The role of Practice Manager involves the smooth and efficient running of a busy GP Practice, overseeing the day-to-day running of the business, with responsibility for effectiveness in the areas of people management, patient experience, financial performance, and operational efficiencies.
Contract: Permanent, Part-Time
Hours: 24 Hours per week
Working Pattern: Days can be flexible to suit candidate and Centric
Location: Blackpool, Cork City, T23 APR3
Start Date: As soon as possible

PATIENT JOURNEY & EXPERIENCE

Maintain a culture of patient and customer care and ensure an ongoing focus on improving the quality of the patient experience.
Oversee the bookings process and ensure the highest level of communication and professionalism
Working alongside the Regional Manager to develop and improve the patient journey
Deal with patient complaints and feedback and escalate where necessary.

POSITION REQUIREMENTS:

Previous management experience in a medical or dental practice or other relevant management experience is desirable
Senior administrator experience
Have strong people management skills, and have led and managed a team.
Have strong business development acumen and have worked in commercial roles managing people and budgets
Flexible attitude to changing work practices

KEY EXPERIENCE:

Excellent written and spoken English is a requirement for this role

Please refer the Job description for details