Grade VII- CRS- Business Support Manager- West

at  TUSLA

Location: St Joseph’s Hospital, Mulgrave Street, Limerick
Other
Salary: See Description for Details
Closing Date: 10/06/2024 12:00 PM
Recruitment Start: 23/05/2024
Permanent

JOB SUMMARY

The Child and Family Agency was established on 1st January 2014 and is responsible for a range of statutory functions including provision of child protection, alternative care, specified regulatory services and a range of family support services. The Agency has commenced a major improvement programme with significant focus on Practice, Culture and Structure.
The Agency currently has responsibility for a budget in excess of €800m and delivers its services through circa 5,000 people in 350 locations across the Country.

The Child and Family Agency has responsibility for the following range of services:

• Child Protection and Welfare
• Family Support
• Alternative Care
• Adoption
• Tusla Education Support Services (TESS)
• Domestic Sexual and General Based Violence (DSGBV)
• Children’s Service Regulation
• Counselling and Therapeutic Supports

Further information is available on www.tusla.ie

EDUCATION & TRAINING

• Maintain standards of practice and levels of professional knowledge by participating in continuous professional development initiatives and attendance at courses as appropriate.
• Engage in career and professional development planning.
• Oversee the provision of a framework for the promotion of staff development and training by making recommendations with regard to the ongoing education, mentoring, training and in-service needs of the inspection and monitoring team

MAIN DUTIES AND RESPONSIBILITIES

• To manage the interface with the Area Manager’s Office and the various services within the area with a view to facilitating good communication and understanding the respective roles.
• To manage the interface between the Area Manager’ Office and the management team and to provide a high level of administrative support as required.
• To help establish and maintain links between TUSLA and HSE colleagues to support service delivery.
• Take special responsibility for meeting deadlines for internal and external communications including HIQA.
• To support the Area Manager in his/her lead roles across the service area and nationally which includes setting and delivering strategic objectives as required.
• Promote and participate in the implementation of any change management programme.
• Responsible for day to day management/ overseeing of administrative support staff in the area.
• Management of Capital and Minor projects and maintenance of premises in conjunction with Estates and service managers.
• Management of Area Estates and ancillary functions.
• Provide support to the regarding Estates, ICT, Procurement and Capital Developments as required.
• Responsible for coordinating all PQ’s and public representative requests received within the region and providing a regional oversight to all responses issued and liaise with the national office as appropriate.
• Work with the Area’s Quality, Risk & Service Improvement Manager to progress the agenda within the region.
• Assist in the management and have oversight of the areas compliance with Health and Safety Legislation.
• To create a positive working environment, which contributes to maintaining and enhancing effective working relationships.
• Undertake projects as delegated by the Area Manager.
• Assist in the development, implementation and monitoring of service plans.
• Keep up to date with policy and legislative developments relevant to the post.