Graduate Assistantship - PACSETI- Quality Assurance Analyst

at  Penn State University

APPLICATION INSTRUCTIONS:

• CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.
• CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.
• If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants.

ABOUT US:

The Justice and Safety Institute Learning Design Team comprises functional groups, including multimedia, quality assurance, instructional design, and project management. Our mission is to integrate course content from the Pennsylvania Child Support Enforcement Training Institute (PACSETI) faculty into a learning management system using efficient project management tools like Workfront.

ROLE OVERVIEW:

We are seeking a proficient Quality Assurance Analyst to join our team. In this role, you will collaborate closely with instructors and staff on testing, documentation development and tool customization. You will conduct internal, implementation and defect resolution verification tests and perform quality assurance analyses on training content within the PACSETI learning management system (LMS). Additionally, you will contribute to job knowledge sharing and adhere to our in-house style manual. Integration of SharePoint, Teams and other O365 tools into our project workflow will also be part of your responsibilities.