Graduate Services Trainee
at GE Healthcare
Adelaide SA 5000, South Australia, Australia -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 15 Jun, 2024 | Not Specified | 16 Mar, 2024 | 2 year(s) or above | Software,It,Communication Skills,Electronics,Biomedical Engineering | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
JOB DESCRIPTION SUMMARY
GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
At GE HealthCare, our 1-year Early Career Trainee Program is designed for passionate individuals to learn alongside professionals, gain valuable insights and get hands-on experience in top-of-the-line healthcare equipment. Throughout the program, you will have mentorship opportunities, a comprehensive training curriculum and personal development initiatives to help you gain a holistic view of the business, an experience that shapes the future of healthcare delivery, and be an active contributor to a transformative healthcare industry.
As a Graduate Services Trainee, you will play a key role in meeting the ongoing maintenance requirements and reliability of our healthcare equipment at client sites. This is an exciting opportunity for a recent graduate with a passion for healthcare technology. You will be responsible for performing service activities and driving customer satisfaction through Service Excellence.
This position is a one-year fixed term contract.
tex
QUALIFICATIONS/REQUIREMENTS:
- Educational Background: Bachelor’s degree in Biomedical Engineering, Electrical Engineering, or a related field.
- Work Experience: Fresh graduate or individuals with less than 2 years of experience
- Technical Skills: An understanding of healthcare equipment, electronics, and software. Familiarity with medical systems, diagnostic devices, or other healthcare technologies is a plus. Good understanding of IT with Windows/Servers/Linux and networking fundamentals
- Problem-Solving Abilities: Excellent analytical and problem-solving skills to troubleshoot and resolve technical issues efficiently.
- Communication Skills: Strong interpersonal and communication skills to interact with customers and collaborate effectively with internal teams.
- Adaptability: Ability to thrive in a fast-paced environment, managing multiple tasks and adapting to evolving priorities.
- Team Player: A collaborative mindset and willingness to work closely with colleagues to achieve common goals.
Responsibilities:
- Installation and Maintenance: Working with experienced Field Service Engineers on timely and accurate service repairs, preventative maintenance, FMI, troubleshooting and installations of medical equipment within a hospital or healthcare system to ensure optimal delivery of healthcare services to patients.
- Customer Support: Build and maintain positive relationships with clients through excellent customer service, addressing inquiries and escalating where required.
- Problem-Solving: Solid analytical and problem-solving skills to troubleshoot and resolve technical issues efficiently. Utilize escalation processes to resolve customer service delivery issues and conduct root cause analysis where necessary
- Documentation: Complete all administration tasks on time (e.g., ensure timely completion of Field Modification (FMI’s)and Preventative Maintenance (PMS) inspections documentation for assigned accounts).
- Teamwork / Collaboration: Work closely with cross-functional teams, including sales, product development, and customer support, to enhance overall customer satisfaction and product performance.
REQUIREMENT SUMMARY
Min:2.0Max:7.0 year(s)
Information Technology/IT
IT Software - Other
Generalist
Graduate
Biomedical engineering electrical engineering or a related field
Proficient
1
Adelaide SA 5000, Australia