Group Shared Services

at  Auckland Council

HE ANGITŪTANGA: THE OPPORTUNITY

A well-managed Local Government is one of the seven priorities outlined in Auckland Council’s Long-Term Plan (LTP) 2024-2034. Group Shared Services (GSS) has been identified as a key strategy to achieve this goal, ensuring consistent, high quality, customer-focussed shared services. Group Shared Services aims to integrate common functions across the council group, eliminating duplication and ensuring consistent, high-quality shared services.
We have an exciting opportunity for an Executive Officer to play a pivotal role in supporting the Director and the senior leadership team to deliver customer-focused quality services to the group.

You could expect to:

• Execute significant strategic and operational priorities, enable leaders to navigate through uncertainty and risk, and provide coordination and leadership during critical projects and changes.
• Anticipate, triage, and de-escalate emerging risks, ensuring quality delivery of advice and effective issues management to protect the group’s reputation and efficiency.
• Act as a key point of contact for the Director, coordinating communication, and ensuring timely and appropriate responses to requests.
• Use your external networks and awareness to provide business insights and integrate external perspectives into GSS.
• Lead strategic and commercial advice to support informed decision-making and planning, enhancing GSS ability to achieve its objectives.
• Facilitate Group Shared Services business planning; and performance reporting for the GSS Board, different entities and customers, ensuring all services are aligned and function cohesively.

Click here to view the Position Description.

HE KŌRERO MŌU: ABOUT YOU

You will need to have proven and extensive experience in similar roles from large and complex organisations, ideally within political environments. You will display a strong customer service ethic and a sense of personal ownership and responsibility.

We are looking for people with deep professional experience in the following areas:

• Solid understanding of local government context.
• Leading change and strategic initiatives within a large, multi-disciplinary organisations.
• Relationship building, with an ability to work collaboratively with multiple stakeholders and influence outcomes.
• Strong analytical and problem-solving skills with the ability to navigate conflicting priorities.
• Strong written and verbal communication skills, ability to communicate complex issues straightforwardly, to a range of stakeholders and audiences

O MĀTOU KŌRERO: ABOUT US

The Auckland Council Group consists of five organisations: Auckland Council, Auckland Transport, Tātaki Auckland Unlimited, Eke Panuku and Watercare.
We are one of the largest local authorities in the South Pacific, providing essential services and facilities to more than 1.5 million people. We are progressive socially, culturally and environmentally while we work towards creating change having an impact on our journey to becoming a world-class city for our ratepayers and residents.

Please refer the Job description for details