Groups and Events Executive

at  Mandarin Oriental Hotel Group

Position: Groups and Events Executive (Full time #538970)
Property / Office: Mandarin Oriental, Prague
Location: Prague, Czech Republic

JOB DESCRIPTION

Groups and Events Executive will be responsible for handling new groups and events enquiries, negotiating contracts and organizing & coordinating confirmed groups and events. The main objectives of this role are to achieve set revenue targets and provide exceptional service in order to drive customer loyalty. The ideal candidate will be passionate about creating perfect experiences for our guests and ensuring the highest level of service.

The main focus of your job will be:

• To achieve budgeted revenues in Groups Sales, Conference and Banqueting in line with the annual budget and marketing plan.
• To respond to and handle new groups and events enquiries in a timely and accurate manner and process all related business documents including proposals and presentations.
• To negotiate and process group and event contracts.
• To organize and coordinate all confirmed group and event bookings as per customer requests and following hotel bookings procedures.
• To ensure effective communication with other hotel departments to enable a smooth and successful operation of in-house group accommodation and functions.

Please refer the Job description for details