Guest Relations Officer [Permanent Night Shift]

at  Jet Quay Pte Ltd

JOB SPECIFICATIONS/REQUIREMENTS:

• Possess a Class 3/3A driving license (preferred)
• Able to work on shift rotations,weekends and public holidays
• Familiar with Changi Airport’s rules and regulation is an advantage
• Physically fit to carry out task, carry bags of up to 30kg if required
• Pro-active, dynamic, dedicated and responsible
• Training will be provided
• Able to work permanent night shift

• Welcome members upon arrival and assist guests according to established standards and procedure.
• To handle all F&B aspects and any other items requested by guests.
• To provide information, courteous and efficient service and if possible to comply with each and every guest’s request.
• Assist in baggage handling
• Be constantly alert on procedures and existing SOP with business partners
• Must have the team work spirit amongst colleagues of all levels so as to ensure all work flow can be executed diligently.
• Consistently have a courteous and hospitable attitude at all times when on duty to both internal and external customers.
• Other ad-hoc duties