Guest Service Agent/Front Desk Clerk/Front Desk Agent

at  Tru by Hilton Louisville Airport

COME JOIN OUR TEAM!

Currently, we are looking for a top-performing Guest Service Agent/Front Desk Clerk/Front Desk Agent.
We’re searching for a motivated individual eager to give excellent customer service to our hotel guests and ensure they have all they need during their stay. As the first person to greet customers, you will check guests in, make reservations, recommend local activities or restaurants, and arrange transportation. Our ideal candidate is outgoing and confident, enjoys working with people, and pays close attention to the details. Apply now if you’re looking for a rewarding career in the hospitality industry!

REQUIREMENTS:

• High school diploma, GED, or equivalent
• One year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred
• Knowledge of the local area to make recommendations for a variety of services
• Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
• Comfortable taking telephone calls and mitigating stressful situations
• Working knowledge of Microsoft Office and reservation management systems
• Applicants must be able to work weekends & holidays.
  As a Company, we believe the true success of our operation rests with the associates who bring life to the brick and mortar. A great hotel or club is created by great people who perform their job to the best of their ability and are always friendly and helpful to the guest. Our associates’ attitude is the mark that sets us apart from other management companies. As the property becomes known for its quality of service and the attitude of its associates, the opportunity for growth and security on the personal level is enhanced. A quality operation begets quality people, and this combination, in turn, yields satisfied guests.
  With our commitment to an inclusive workplace, Commonwealth Hotels is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate our associates’ unique differences because that drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

Please refer the Job description for details