Guest Service Agent

at  Pullman

THE BENEFITS:

• Work Your Way to one of Accor’s largest and well known Conference & Events hotels in Australia
• Mentoring and career development within a dedicated team
• Extensive accommodation and food & beverage benefits (globally)
• Discounted parking onsite and meals provided
  Job Description

We are looking for enthusiastic and friendly customer service extraordinaries who will be in a Guest Service Agent type role. Responsibilities include duties relating to:

• Hotel Porter including Valet Parking (a current driver’s license is essential)
• Guest Communications (including internal and external phone calls)
• Guest Services (not limited to checking in and checking out our guests)

You will spend your days helping our guests with a variety of enquiries while promoting our hotel’s services, the local attractions and all that Melbourne has to offer. We want you to help wow our guests with the Pullman Albert Park experience!
This is a flexible permanent part time role, offering between 8 - 38 hours per week.
Qualifications

• Hotel Porter including Valet Parking (a current driver’s license is essential)
• Guest Communications (including internal and external phone calls)
• Guest Services (not limited to checking in and checking out our guests