Guest Service Representative

at  Marriott International Inc

Philadelphia, PA 19153, USA -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate01 Jun, 2024Not Specified01 Mar, 2024N/AGood communication skillsNoNo
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Description:

Número de Empleo 24034961
Categoría de Empleo Rooms & Guest Services Operations
Ubicación Philadelphia Airport Marriott, 1 Arrivals Road Terminal B, Philadelphia, Pennsylvania, United States VER EN MAPA
Horario Full-Time
¿Ubicación remota? N
¿Reubicación? N
Tipo de Posición Non-Management

Responsibilities:

  • Organize, confirm and process guest check-ins/ check-outs and adapt for any changes
  • Secure payment, verifying and adjusting billing as needed
  • Provide guests with room and hotel information, directions, amenities and local interests
  • Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff
  • Complete cashier and closing reports, counting the bank at the end of each shift securely
  • Accept and record wake-up calls, delivering to the right department
  • Communicate any emergency, lost item or theft to proper security staff and/or authorities
  • Keep contingency lists in case of emergency and communicate any necessary messages


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Hospitality

Hotels / Restaurants

Hospitality

Graduate

Proficient

1

Philadelphia, PA 19153, USA