guest service representative - spa

at  Omniscient Wellness Centre Inc

• Work Term: Permanent
• Work Language: English
• Hours: 40 hours per week
• Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• Experience: 1 year to less than 2 years

COMPUTER AND TECHNOLOGY KNOWLEDGE

• Electronic scheduler
• IBM Lotus
• MS Office
• Database software
• Presentation software
• Electronic mail
• MS Access
• MS Excel
• MS Outlook
• MS PowerPoint
• MS Word
• MS Windows

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Fast-paced environment
• Repetitive tasks
• Attention to detail
• Sitting
• Combination of sitting, standing, walking

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide customer service
• Operate switchboard or telephone system
• Order office supplies
• Record and relay information
• Schedule and confirm appointments
• Send invoices
• Maintain work records and logs
• Receive and issue payments
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Arrange teleconferences
• Provide directory assistance
• Relay service to persons with disabilities
• Perform data entry
• Provide customer service
• Perform basic bookkeeping tasks