Guest Services Manager
at Mandarin Oriental Hotel Group
Singapore, Southeast, Singapore -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 01 Jul, 2024 | Not Specified | 01 Apr, 2024 | N/A | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
Responsibilities:
- Attend to guest’s requests and complaints
- Coordinate with Front Office and Guest Services on VIP arrivals, walk-ins, groups and guests with special requests
- Coordinate with Security with regards to any criminal act within the hotel or suspicious guests
- Ensure effective communication via daily briefing, weekly update and monthly brainstorming within the department
- Responsible in reporting any cleanliness findings within the hotel and address with the relevant department
- Coordinate and take charge of any emergency until General Manager or Hotel Manager arrives
- Recommend improvements in hotel operations where there are opportunities for improving service, increase revenue, etc
- Conduct departmental training and also makes appropriate suggestions to improve whenever necessary
- Performs any assignment as delegated by the General Manager, Hotel Manager, Director of Rooms and Front Office Manager
- Take charge during emergency until General Manager and Hotel Manager arrives
Advertised: 29 Mar 2024 Singapore Standard Time
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Hospitality
Hotels / Restaurants
Hospitality
Graduate
Proficient
1
Singapore, Singapore
