GWS Portfolio Manager CEE

at  Microsoft

The Portfolio Manager (PM) position is responsible for delivering the full life cycle of real estate activities (plan, design, build/lease, operate, maintain) for Microsoft’s real estate portfolio in the region. The portfolio covered by this role comprises 300K sqft, across 7 locations housing circa 1,500 staff with the position reporting into the Mainland Europe Regional Lead. The position has management responsibility for vendor staff and will be based in Prague. This individual will work proactively as the CRM with the Global Sales, Marketing and Operations Leadership teams in the various countries to identify opportunities where RE&F initiatives can add value both from a Real Estate Strategy and long-range planning perceptive and work collaboratively to develop regional-specific implementation plans. They will be responsible for achieving measurable year-over-year improvements in quality, service, and business satisfaction.

REQUIRED QUALIFICATIONS:

• B.A or B.Sc. in Business Management, Facilities Management, Finance, Architecture, or Engineering or other related fields. Real estate and Facilities industry certification.
• Proficient communications (written and verbal) skills; proficient in English (written and spoken) and demonstrated experience in negotiations and influencing skills at a senior level.
• A willingness to travel up to 35% of the time.

PREFERRED QUALIFICATIONS:

• Ability to impact & influence clients.
• Project and program management skills.
• Ability to analyze problems and opportunities, conclude direction and make critical decisions.
• Ability to navigate ambiguity and drive towards effective decision making.
• High customer service orientation.
• Strong individual accountability and execution.
  Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations

• Drive multiyear planning for the real estate portfolio, including strategy, business, financial and operational planning in alignment with the RE&F organization global and regional goals and client strategy.
• Effectively leverage 3rd party vendors to deliver RE&F management services on time and within budget, consistent with the needs of the business client.
• Create and drive community and teams within the campus, encompassing all areas of the employee experience.
• Ensure participation and compliance with regional and global RE&F programs, policies, standards, and best practices.
• Ensure effective regional and local partnerships with supporting peer organizations: Microsoft Technology, Procurement, Finance, Legal Corporate Affairs and HR and foster service delivery integration to business clients.
• Oversee and ensure successful delivery of the RE&F services and projects with financial rigor and accountability to include capital planning, forecasting, and budgeting.
• Understand, forecast, and anticipate physical facility requirements and related service needs. Develop and frame documentation and business cases to accurately and comprehensively articulate planned or emergent headcount and special use requirements.
• Manage the execution of projects and approved occupancy plans across stakeholder groups aligning business objectives with established portfolio optimization criteria, within approved timelines and expectations.
• Facilitate excellent communications with clients and stakeholders, maintain and share all relevant information and/or lessons learned through a knowledge management-based platform.
• Employ a systematic approach on occupant satisfaction at both the account and service delivery levels.
• Ensure continuous process improvement programs are in place and that cost savings opportunities are identified and implemented.
• Drive action and decisions, supported by analytical rigor and data, among clients and partner stakeholders by utilizing and facilitating an awareness of business needs and priorities at multiple levels within the company. Proactively engage with clients and partners to solve problems and effectively balance specific client needs with the broader Microsoft interests.
  Ensuring compliance with all statutory regulations and Microsoft policies and controls.