Head Client Liason

at  The Digital plug

To be responsible for all aspects of a business, including daily operations, increase sales targets and risk management.
To retain existing clients by keeping abreast of their digital needs and efficiently delivering high quality services.
Operations
Manages assigned customers and budget base and solve client problems and resolve issues quickly and effectively.
Deliver sales presentations to customer, senior management and demonstrate products.
Ability to recruit, hire and train successful sales people and Urban Decay Field Staff that fit the brand image and culture.
Timely liaise with the account Sales Managers and Account Executives to ensure coordination across the whole business.
Compilation and submission of timely, accurate quotations.
Report to business directors through regular intervals and build a business strategy.
New business and client retention
Flexibility to ensure client relationships are managed and adopted.
Determine the needs of existing clients through research, dialogue and meetings with clients.
Deliver on the needs and SLA of existing clients.
Obtain client feedback on the services delivered.
Maintain sales target.
Team management
Creating an inspiring team environment with an open communication culture and Setting clear team goals.
Develop and manage team performance.
Mediating interpersonal conflicts

Please refer the Job description for details