Head Client Service Core w/m/d

at  AXA Investment Managers

• Responsible for Client Service to our existing Wholesale and Institutional clients
• Lead the team and the business on projects related to client service and their respective processes
• Provide guidance and objectives to the team and align resources, including your own client coverage, according to the client requirements and needs
• Create an encouraging work environment helping the team to deliver a high-quality service to clients
• Actively interact and represent the team interests with internal departments, specialists and investment teams both domestically and internationally
• Maintain and develop our key client relationships in close cooperation with the sales team aiming for long-term client retention
• Proactive sales support including the development of business opportunities, also provide support to the marketing team such as planning and executing events
• Client data maintenance in the global database and other relevant internal systems
• Ensure compliance with our group and regulators’ standards, including client KYC/AML documentation

Your Profile

• Degree in finance, business administration or similar, or a banking background
• First experience in team management
• Experience in client relationship management and/or investment (fund) business
• Strong client and service orientation
• Know-how in capital markets, funds and/or portfolio management
• Professional behaviour towards clients as well as internal and external stakeholders
• Communicative, efficient and flexible personality
• Fluent in English & German, French as an additional advantage

Please refer the Job description for details