Head of Correspondent Home Lending

at  US Bank National Association

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

JOB DESCRIPTION

As the Head of Correspondent Lending, you will be responsible for leading U.S Bank Home Mortgage’s Correspondent Lending business including our Housing Finance Authority (HFA) relationships. U.S. Bank has a long history in Correspondent Lending, is a leader in providing services to HFA’s and consistently ranks among the top correspondent lenders in the mortgage industry. This role is directly responsible for managing Correspondent Sales and Operations, and will partner with team members within Consumer Lending to drive business strategy, define business priorities and achieve financial objectives. In this role you will report to the Executive Vice President, Consumer Lending.

Responsibilities include:

• Sales Strategy Development: Develop comprehensive sales strategies aligned with Consumer Lending’s overall goals and objectives.
• Operations Strategy Development: Develop plans and oversee initiatives to drive client satisfaction and operational excellence.
• Team Leadership: Provide leadership and guidance to Correspondent team members to ensure targets are met or exceeded.
• Performance Management: Monitor performance metrics, analyze data, and implement necessary actions to optimize sales productivity and operational efficiency.
• Training and Development: Develop and implement training programs to enhance the skills and capabilities of the Correspondent team.
• Market Analysis: Maintain a close pulse on mortgage industry developments to identify emerging trends, opportunities, and potential challenges within the mortgage industry.
• Relationship Management: Cultivate and maintain strong relationships with Correspondent clients, HFAs, vendors, and stakeholders to drive collaboration and business growth.
• P&L Management: Manage business line sales strategies, pricing, and operational costs to meet financial targets.

Ideal Skills of Leader:

• 15+ years of banking or other relevant work experience.
• 9+ years of management experience.
• Deep knowledge of mortgage banking and broad mortgage industry relationships.
• BA/MBA in finance, accounting, or other related field.
• Well-developed leadership abilities and strategic management skills.
• Strong verbal and written communication skills.
• Well-developed analytical, decision-making and problem-solving skills.
• Strong operational leadership experience with ability to manage in a dynamic environment.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Responsibilities include:

• Sales Strategy Development: Develop comprehensive sales strategies aligned with Consumer Lending’s overall goals and objectives.
• Operations Strategy Development: Develop plans and oversee initiatives to drive client satisfaction and operational excellence.
• Team Leadership: Provide leadership and guidance to Correspondent team members to ensure targets are met or exceeded.
• Performance Management: Monitor performance metrics, analyze data, and implement necessary actions to optimize sales productivity and operational efficiency.
• Training and Development: Develop and implement training programs to enhance the skills and capabilities of the Correspondent team.
• Market Analysis: Maintain a close pulse on mortgage industry developments to identify emerging trends, opportunities, and potential challenges within the mortgage industry.
• Relationship Management: Cultivate and maintain strong relationships with Correspondent clients, HFAs, vendors, and stakeholders to drive collaboration and business growth.
• P&L Management: Manage business line sales strategies, pricing, and operational costs to meet financial targets

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That’s why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by la