Head of Customer Growth and Solutions

at  PEXA

HI, WE’RE PEXA

Every time a house is bought, sold or refinanced in Australia your lawyer, conveyancer and lender will most likely use a digital platform to settle your property, this is where we come in. PEXA’s world-first digital settlement platform has revolutionised the way we exchange property in Australia helping over 20,000 people a week safely settle their homes. And this is just the beginning. Our data and insights are helping organisations unlock the intel they need to drive change and possibilities.
Since starting our journey in 2010, we now employ a team of over 1,000 people working across multiple continents. We’re still growing, innovating and looking ahead, but behind our greatest achievements, there is a team of curious creators and big thinkers. That’s why, we’re looking for ambitious people like yourself to join the team.

ABOUT THE ROLE

Lead sales strategy development aligned with PEXA’s growth, focusing on practitioner customers. Drive KPIs, enhance customer engagement, and improve sales performance alongside the team. Ensure collaborative efforts across departments to meet business goals.

WHAT YOU’LL BE DOING

• Develop and execute sales and growth strategies for the Practitioner segment, aligning with company objectives.
• Foster a high-performance culture within the team, ensuring continuous improvement and meeting of targets.
• Enhance customer engagement and retention, particularly in the mass market practitioner segment.
• Oversee team’s performance, ensuring efficient use of resources and alignment with sales goals.
• Collaborate with internal teams for sales funnel optimization, lead generation, and operational efficiency.
• Lead data-driven strategy planning and implementation, focusing on customer needs and market opportunities.