Head of Direct Sales - Mortgages & Personal Loans

at  Pepper

WHO WE ARE

At Pepper Money, we’re focused on helping people succeed. Whether that be buying a family home, dream car, developing professionally or growing their business. We’ve become one of the largest, most trusted and-award winning non-bank lenders in Australia and New Zealand. Over our 23 years, there’s a lot that we have been proud to achieve, the biggest being that we’ve helped over 409,297 Australians achieve all sorts of goals with the support of our ever-expanding lending options.

ABOUT YOU

We are looking for:

• Leadership experience of a high-performing team
• Detailed knowledge of lending
• Able to demonstrate a strong track record in new business generation and growth.
• Strong analytical skills and mindset
• Outstanding communication and relationship building abilities.
• Ability to drive strong sales results and influence key decisions

The way we work together is just as important as your experience. We work by our values and it’s brought us success. The values that underpin all that we do are:
Can Do - We think outside of the box and leverage the power of teamwork to deliver.
Balanced - We set our customers up for success, producing win-win outcomes that are both human and profitable.
Real - We respect people and keep it honest.
If you think this is an environment you can thrive in, we want to work with you.

The Head of Direct Sales (Mortgages and Personal Loans) will be responsible for the generation of new business in line with Pepper Money’s sales growth strategies through business supply leads and the leadership of Pepper Direct Team.

Your main responsibilities will include:

• Leadership and Team Development:
• Lead, inspire, and guide the credit team to achieve their objectives.
• To ensure the ongoing and appropriate development of staff to enable them to achieve their full potential
• Business Development:
• Identify new business opportunities and growth areas that will increase revenue generation
• Define and Implement new initiatives relevant to Pepper Direct
• Customer Service and Relationship Management:
• Oversight of the service levels provided to both internal and external customers.
• Ensure that there is strong ongoing communication and managed turnaround times associated with the loan applications.