Head of Divisional Controls - FCO & Fraud Operations

at  National Australia Bank

Head of Divisional Con rols - FCO & Fraud Opera ions
Job no: 792329
Business uni : echnology and En erprise Opera ions
Primary posi ion loca ion: 395 Bourke S , Melbourne, VIC
Work ype: Permanen Full ime

Region: VIC- Melbourne CBD

• Excep ional oppor uni y o showcase your People Leadership & Risk, Compliance & Con rols exper ise
• Lead a high-performing eam in Divisional Con rols suppor ing Financial Crime Opera ions & Fraud
• Drive risk awareness, unders anding & change in his influen ial posi ion

A career ha gives you more
Your career a NAB is abou more han money, i ‘s abou serving our cus omers well and helping our communi ies prosper. We are looking for experienced risk leader wi h ou s anding knowledge of risk managemen , repor ing and compliance disciplines ideally wi hin highly regula ed environmen s. Your abili y o lead high performing eams, ake a prac ical approach o solving issues and excep ional ime managemen skills will see you bring success o his role and eam.
he Head of Divisional Con rols, FCO and Fraud Opera ions is cri ical in driving risk compliance assurance, awareness, unders anding and change. As a key member of he En erprise Opera ions DCO Leadership eam, you will con ribu e o a high-performing cul ure ha values hands on leadership, bring deep risk and con rol managemen experience o build rus ed rela ionships across En erprise Opera ions. his Head of role will specifically suppor Financial Crime Opera ions and Fraud Opera ions.
Key responsibili ies of his role will include…

Repor ing o he Execu ive, DCO Compliance and Risk Delivery. You will work direc ly wi h he Execu ive, DCO in advising and suppor ing he Divisional Group Execu ive o comple e all risk requiremen s. his role is primarily responsible for:

• Leading a eam who suppor he managemen of risk and compliance obliga ions, con rol moni oring, and rela ed managemen repor ing
• Opera ional risk and regula ory obliga ion iden ifica ion, impac assessmen and change wi hin he Division
• Advising business leaders on he applica ion of he opera ional risk and compliance managemen framework, make recommenda ions and rack remedial ac ions
• Engaging and managing senior s akeholders o implemen and improve business sys ems and processes hrough he use/in egra ion of he risk and compliance framework
• Risk profiling: assis ing o iden ify key risks and design of indica ors o moni or, inpu in o Divisional Risk Se ing S a emen s as relevan
• Designing con rols: assis ing o iden ify he righ key con rols o mi iga e key risks and obliga ions applicable o he business
• Excep ional communica ion wi h he Divisional Leadership eams and senior s akeholders
• Providing business specific inpu and con ex o: Risk deep dive reviews, In ernal Audi reviews, Assurance repor s, Ac ion plans for ineffec ive opera ional con rols
• Assis ing in regula ory responses and regula ory engagemen ma ers
• Leading key ini ia ives wi hin he business and engaging senior s akeholders o ensure ou comes are delivered

Wha skills & a ribu es will I need?

• 10+ year experience in a financial crime, legal, consul ing, audi , or opera ional risk role
• In ermedia e o advanced unders anding of AML/C F regula ions applicable o Aus ralian Banking
• Ex ensive, es ablished experience in opera ional risk managemen and solving complex problems
• Comprehensive knowledge of risk managemen and compliance disciplines
• Prac ical approach o solving issues balancing s rong commercial acumen wi hin a risk framework
• Excep ional s akeholder engagemen skills, wi h an abili y o engage, build rela ionships and influence wi h ease
• Unders anding of processes, produc s and sys ems
• hinks broadly wi hin defined s ra egies and policies o mee business needs.
• Adap s and de ermines new solu ions
• Ideal bu no essen ial: proven rack record delivering complex projec s and change managemen

A diverse and inclusive workplace works be er for everyone
A NAB, we’re in en on building a cul ure we can all be proud of. One based on rus and respec . An uplif ing environmen where every single one of us feels apprecia ed and empowered o be our rue, au hen ic selves. A diverse and inclusive workplace where our differences are celebra ed, and our con ribu ions are valued. I ‘s a huge par of wha makes NAB such a special place o be.
More focus on you
We are commi ed o delivering a posi ive experience for our colleagues and a workplace you can be proud of. We suppor our colleagues o balance heir careers and personal life hrough flexible working arrangemen s such as hybrid working and compe i ive financial and lifes yle benefi s. We inves in our colleagues hrough world class developmen programs (Dis inc ive Leadership and Career Qualified in Banking), and empower you o learn, grow and pursue exci ing career oppor uni ies. For more informa ion, please click here.
Join NAB
If you hink his role is he righ fi for you, we invi e you o apply. Please no e candida e screening and in erviews may be conduc ed prior o he closing da e of he job adver .
unsolici ed CVs from agencies will no be accep ed.
Please no e candida e screening me hodologies and in erviews may be conduc ed prior o he closing da e of he job adver . If you require any reasonable adjus men s o he recrui men process or he role, please le he recrui men consul an know.

• Leading a eam who suppor he managemen of risk and compliance obliga ions, con rol moni oring, and rela ed managemen repor ing
• Opera ional risk and regula ory obliga ion iden ifica ion, impac assessmen and change wi hin he Division
• Advising business leaders on he applica ion of he opera ional risk and compliance managemen framework, make recommenda ions and rack remedial ac ions
• Engaging and managing senior s akeholders o implemen and improve business sys ems and processes hrough he use/in egra ion of he risk and compliance framework
• Risk profiling: assis ing o iden ify key risks and design of indica ors o moni or, inpu in o Divisional Risk Se ing S a emen s as relevan
• Designing con rols: assis ing o iden ify he righ key con rols o mi iga e key risks and obliga ions applicable o he business
• Excep ional communica ion wi h he Divisional Leadership eams and senior s akeholders
• Providing business specific inpu and con ex o: Risk deep dive reviews, In ernal Audi reviews, Assurance repor s, Ac ion plans for ineffec ive opera ional con rols
• Assis ing in regula ory responses and regula ory engagemen ma ers
• Leading key ini ia ives wi hin he business and engaging senior s akeholders o ensure ou comes are delivere