Head of Hospitality and Catering

at  Nottingham Trent University

ABOUT US

Nottingham Trent University is a successful and ambitious university that is recognised for its innovation and inclusivity and being bold enough to do things differently.
Our Campus Services team work tirelessly behind the scenes to support our students. Whether you’re making sure our students are safe, serving up delicious meals, or ensuring every package reaches its destination, your role matters. Our team’s dedication ensures smooth operations, safety, and exceptional experiences.
For any informal queries about the role or the Campus Services team, please contact Michael Lees (Director of Campus Services) at michael.lees@ntu.ac.uk

As the Head of Hospitality and Catering, you will lead a substantial operation spanning four campuses. Your responsibilities extend to overseeing numerous retail outlets and a broad portfolio encompassing internal and external events, delegate conferences, day meetings, dinners and reputational events such as like Open Days, Graduation Ceremonies and various University Executive Team led events.
This role calls for an innovative senior leader who is enthusiastic about delivering sustainable, high-quality offerings with exceptional service standards. The ability to cultivate and sustain effective relationships with both internal and external stakeholders is paramount.
The ideal candidate will possess proven experience in a senior catering management role with a commitment to elevated service standards, demonstrable leadership and exceptional customer focus with adept communication across all levels. Previous success in managing large teams and operations within a complex, multisite organisation and knowledge of sector trends is essential. Finally, you will need to showcase sound financial expertise, a passion for delivering outstanding food and service, and robust adherence to Food Hygiene and Health and Safety protocols.
Join us in shaping a vibrant and effective Hospitality and Catering service that caters to the diverse needs of our students, staff, and visitors.
For more details, please take a look at the role profile. We’ll still consider applications even if you don’t meet every single one of the requirements, so don’t be put off if you don’t match them perfectly.