Head of House (Office Manager)

at  Brave Bison

WHO ARE WE?

A world where complexity is the only constant demands a new breed of company. Brave Bison is a different beast: a media, marketing and technology company purpose built for the digital era.
Our universe is made up of award-winning business arms Brave Bison Performance, Brave Bison Commerce and SocialChain. And we’re underpinned by our very own social-first media network who deliver monthly views in the billions for some of the biggest channels in sport and entertainment across YouTube, Snap, Meta and TikTok.
We’re a global collective who live and breathe digital, working with some of the boldest brands in the world to capitalise on the complexity that defines the modern marketing landscape.
Our mission
New platforms, new behaviours, new audiences, new trends, new technologies, new regulations—our clients’ worlds get more complex daily. Their agency partnerships shouldn’t. It’s our job to cut through the chaos, make the complex simple and navigate a clear path to growth for them.
That’s why we make it our mission to capitalise on complexity for our clients—by crafting dynamic digital solutions that outpace tomorrow’s challenges.

HEAD OF HOUSE / CLIENT EXPERIENCE

• Ensuring client / visitor experience to the office is enjoyable and memorable.
• Setting up meeting rooms for client meetings – tea, coffee, lunches (ensuring it’s in line with the catering request policy)
• Monitoring the main phone line – ensuring the phone is covered, calls are screened and voicemails are picked up and managed.

STAFF EXPERIENCE AND SUPPORT

• Social & Well-being Committee – Chairing the committee in Manchester, working with the London EA & London HOH to ensure we are aligning across offices & including remote workers where possible
• Organising the Manchester annual summer/Christmas party + quarterly socials
• Staff entertainment - Scheduling birthday & anniversary messages via Slack + arranging gifts
• Staff entertainment – Surprise / pick-me-ups for employee experience (i.e buying a new house gift, new baby etc)
• Organising weekly gifts for Thursday shout Out Winners
• Organising Thursday company lunches
• Booking travel for Manchester employees via the travel request form, in line with the policy & budgets
• Supporting IT with laptop management for Manchester employees
• Supporting IT with onboarding and offboarding processes (i.e. arranging couriers for laptops, allocating laptops to new starters, logging serial numbers, retrieving laptops & factory resetting them.)