Head of HR, Customer and Corporate Services

at  Westpac Group

HOW WILL I HELP?

As the Head of Human Resources, Customer Solutions within our Customer & Corporate Services Division, you will build strong relationships partnering with the General Manager, Customer Solutions (CS) and the CS LT to build and shape the business aligned people strategy. Reporting to the General Manager, HR Consumer and Customer & Corporate Services, you will be focused on developing talent and workforce design to meet the business needs now, and in the future, and lead fundamental shifts in culture and employee engagement.
In this role, you will take carriage of developing and executing the people strategy to support the overall strategy for Customer Solutions in line with the Group strategy. You will develop a clear view of the workforce and capability required to deliver on this strategy. You will advocate for the cultural and behavioural change required in the business and align with broader HR transformation strategies. In this role you will drive the overall talent agenda for business success, delivering strategic talent solutions to grow and develop leaders. A strong influencer and confident communicator, you will lead the change and transformation agenda within your portfolio to embed Agile work practices. You will partner with the HR Business Partnering team to deliver both strategic and tactical HR initiatives and demonstrate a continuous improvement mindset, simplifying processes and making it easy for our people.

HOW DO I APPLY?

Start here. Just click on the APPLY button.
As part of our commitment to creating a diverse and inclusive workplace, this role is open to experienced candidates seeking a discussion around workplace flexibility. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, and Indigenous Australians to apply. If an adjustment is required to assist you during our recruitment process, please email talentacquisition@westpac.com.au

Please refer the Job description for details