Head of People Operations

at  Oak View Group United Kingdom Coop Live Rhubarb Hospitality

Oak View Group:
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn.
About the Venue:
Co-op Live will offer a food and beverage hospitality service that will put us head and shoulders above the crowd, as we welcome over 23,500 fans and amazing artists to taste the delicious food and drinks unique to the space in Manchester.
With 32 amazing bars and restaurants and 12 premium lounges and clubs – we’re going to be delivering an exceptional hospitality service for the people of Manchester and beyond. On the menu will be great food, seasoned with world class service and all with a planet friendly vibe in the heart of our vibrant community.
For more information - Co-op Live
Role Purpose:
The Head of People Operations will oversee people operations, responsible for strategy aligned with the business goals for multiple stakeholders and collaborating with senior leadership to create a positive and inclusive workplace culture. The role involves serving as the primary point of contact for various stakeholders, maintaining strong relationships to ensure smooth operations and successful event execution. The individual will oversee all aspects of people operations related to the venue, ensuring efficient and effective staffing and operational support, and oversee operating procedures for event staffing.
This is a Permanent role requiring flexibility on evenings and weekends.

KNOWLEDGE, SKILLS & EXPERIENCE:

• Minimum of 8-10 years of experience in a leadership role within a venue, arena, or stadium environment.
• Proven experience in managing operations and people in a large-scale, dynamic environment.
• Knowledge of HR policy and practice, especially for a large variable workforce.
• Strong analytical skills with the ability to interpret data and make informed decisions.
• Excellent organizational and multitasking abilities.
• Effective communication and interpersonal skills.
• Management of people budgets and forecasting.
• Proficiency in multiple workforce management software and Microsoft Office Suite.
  Our Inclusion Commitments:
  Our venue is for the fans, the artists, everyone! Attracting a diverse workforce which reflects our local community is what will make our venue the best music venue in the UK!
  We understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence.
  We are committed to creating a great place to work amplifying voices from all different backgrounds. There is something for everyone at Co-op Live, come and get involved.
  If you do require any additional support or reasonable adjustments to support your application, please let us know and we will work with you to ensure you have everything you need.
  We will consider applications from all candidates who are able to demonstrate the required skills necessary to fulfil the role.
  Employee Screening and Eligibility to Work:
  We recognise the importance of safeguarding, dependent on role you will be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview.
  If successful in your application, you will be required to provide eligibility to work evidence in line with the ‘Eligibility to Work in the UK’ requirements

Please refer the Job description for details