Head of Proposition Strategy and Performance Management

at  Manulife

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

• Coordinate decision-making on new product and proposition design as well as optimization of the calendar for product implementation.
• Review Indonesia insurance marketplace, and conduct analysis on their sales, services, prices, methods of distribution, and marketing to thoroughly learn about the competition.
• Develop strong working relationships with Agency and Bancassurance sales professionals and act as main point-of-contact with Distribution teams to collect insights on issues and challenges and coordinate successful rollouts.
• Proactively deliver market insights to Proposition Category Owners as input to developing new products, enhancements and tactical sales campaigns.
• Develop sales tools, materials and methodologies to demonstrate the winning features of Manulife products relative to competitors’.
• Build analytical tools to systematically collect comprehensive rate tables for detailed commercial pricing analysis.
• Collaborate with Marketing team to ensure a robust customer research engine to develop quantitative and qualitative insights into the needs of different customer segments as a basis for new proposition development.Develop and maintain dashboards to track new product activation and provide insights on adjustments needed to maximize launch success.